[Remote] Circuit - Business Operations Associate

Note: The job is a remote job and is open to candidates in USA. Circuit is seeking a Business Operations Associate to provide cross-functional operational and executive support. The role supports business development, owner and board communications, scheduling, invoicing, meetings, and process improvement.

Responsibilities

• Support business development and prospect activities, including preparing Private Placement Memoranda (PPMs), tracking status and touchpoints, scheduling meetings, and responding to due diligence requests
• Track owner renewals and provide reporting to support the COO
• Process and track invoices across the ops team, including sponsor agreements, event expenses, coordinating approvals and finance handoffs
• Maintain organized records, files, and tracking systems to support the ops team's work
• Assist with ad hoc projects and requests
• Identify and flag process gaps or opportunities to improve efficiency
• Support travel coordination and expense report processing for the COO and executive team, ensuring timely submission and accurate record-keeping
• Track and manage contract and agreement renewal dates, flagging upcoming deadlines and coordinating follow-through with relevant team members
• Manage calendar coordination and scheduling support at the executive and board level
• Draft and send owner 1:1 communication at the direction of the CEO, COO, CSO, Owner Engagement Manager, and VP, Owner & Sponsor Relations
• Serve as a reliable point of contact for owner inquiries and requests, routing and following up as appropriate
• Monitor general mailboxes, web submissions, and the Circuit phone line, triaging and responding as appropriate
• Assist with document preparation, formatting, and proofreading, ensuring materials are polished and accurate
• Support scheduling for owner engagement touchpoints, including outreach, check-ins, and relationship visits
• Support the planning and execution of the owner meetings
• Assist with owner satisfaction and value survey administration, including distribution, tracking responses, and organizing results
• Assist with tracking owner engagement activities and reporting of engagement metrics
• Support board outreach at the direction of the CEO
• Support the executive team with board preparation and materials as requested

Skills

• 3+ years of experience in an administrative, operations, or executive support role
• A bachelor's degree in business or a related field may be considered in place of experience
• Exceptional organizational skills and attention to detail
• Strong written and verbal communication skills; comfortable drafting professional correspondence
• Discretion and good judgment in handling sensitive information and executive-level communications
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to manage multiple priorities simultaneously in a fast-paced, remote environment
• Self-directed and dependable
• Embraces emerging tools and technology, including AI assistants, as a way to work smarter for yourself and the team
• Experience supporting C-suite executives or board-level operations
• Familiarity with business development processes and operations (invoicing, renewals)
• Experience with Google Workspace, HubSpot (or similar CRM), and Asana
• Experience in the financial services industry

Benefits

• Remote work

Company Overview