[Remote] Client Account Lead

Note: The job is a remote job and is open to candidates in USA. phData is a data and AI consultancy. The Client Account Lead owns a portfolio of strategic accounts, driving account growth, profitability, executive relationships, and delivery of client data and AI programs.

Responsibilities

• Own and drive account strategy, delivery, and growth for a portfolio of strategic, industry-focused accounts, creating and executing long-term growth plans aligned to client goals and phData’s capabilities
• Translate client business objectives and AI & Data goals into strategic programs spanning data platforms, pipelines, governance, analytics, and AI, in partnership with data engineering, analytics, and ML teams
• Ensure engagements across your portfolio are delivered on time, within scope, and with strong profitability and measurable business value, maintaining ~40% utilization to stay close to delivery and client outcomes
• Collaborate with cross-functional partners across Go-to-Market, Delivery, Finance, Product, and Partner teams to align on account health, project success, and future opportunity
• Provide strategic leadership during executive meetings, workshops, QBRs, and roadmap discussions, positioning phData as a trusted advisor to both business and IT stakeholders
• Ensure high-quality deliverables by staying engaged with delivery teams, reviewing performance metrics, and driving governance, risk management, and issue resolution across accounts
• Partner with ecosystem providers (e.g., Anthropic, Snowflake, AWS) to design and execute joint account strategies that bring added value to clients and accelerate portfolio growth
• Contribute to internal initiatives such as industry playbooks, account planning frameworks, sales enablement materials, and patterns for driving AI & Data outcomes in your verticals
• Represent phData professionally at industry events, conferences, and panels, helping elevate our presence and reputation in Restaurant/Hospitality, Technology, and other priority sectors
• Share best practices, deal learnings, and client insights to help improve phData’s client engagement model, forecasting, and overall delivery excellence
• Act as a trusted advisor to senior client stakeholders, shaping roadmaps, influencing strategic decisions, and guiding long-term initiatives
• Mentor and coach team members, fostering a culture of learning, feedback, and continuous improvement
• Help define and refine practice standards, reusable assets, and delivery frameworks

Skills

• 10+ years of experience in consulting or similar data-driven verticals, including ownership of strategic account portfolios and revenue targets in the $10–20M+ range
• Hands-on experience collaborating with data engineering, analytics, and ML teams to design, sell, and oversee implementation of modern data solutions (data platforms, pipelines, governance, analytics, and AI)
• Proven ability to own revenue and profitability across a portfolio of strategic accounts, delivering growth through both net-new and expansion work
• Experience delivering projects for external or internal clients in a professional services or consulting environment
• Ability to break down complex problems into structured, actionable steps and drive them through to completion
• Strong written and verbal communication skills in English, including experience leading executive-level conversations and influencing cross-functional stakeholders
• Demonstrated ability to work effectively within matrixed, distributed, and cross-functional teams across Sales, Delivery, Product, and Partners
• Proven track record of building and sustaining CxO and senior executive relationships, influencing strategic roadmaps across both IT and business stakeholders
• Experience in the Restaurant/Hospitality and/or Financial Services sectors, with meaningful exposure to data, analytics, or AI-driven transformation
• Hands-on experience with cloud data platforms and ecosystems (e.g., Snowflake, AWS, Databricks, Anthropic) and familiarity with modern data architectures and use cases
• Prior experience working in global or remote teams and partnering across US and other regions
• Contributions to communities, speaking, writing, or internal accelerators (e.g., industry events, thought leadership, or sales/solutions playbooks) are a plus

Benefits

• Remote-First Work Environment
• 401k plan with company match
• Dental and Vision insurance
• Home Office Equipment Stipend
• Annual stipend for Learning and Development
• Flexible PTO plus 10 Holidays
• Access to challenging projects, mentorship, and structured development pathways
• Supportive, high-performing global team that values transparency, autonomy, and continuous improvement

Company Overview