[Remote] Client Human Resources Business Partner III

Note: The job is a remote job and is open to candidates in USA. ADP is hiring a Client Human Resources Business Partner III to advise clients on complex HR and ADP product issues. The role involves resolving client problems, communicating recommendations and best practices, and educating clients and colleagues.

Responsibilities

• Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems -- taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions
• Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything
• Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP

Skills

• At least 8-12 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
• At least 8-12 years of experience in a customer service or human resources environment, with proven ability to produce positive results
• A college degree is great but not required
• Experience noted above, OR * Military Experience
• Military Experience
• HR Certification or willing to pursue in the first year
• Extensive knowledge with Employee Relation Investigations

Benefits

• Fully remote opportunity requiring regular travel to client sites throughout the San Francisco/San Jose region.
• A culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Opportunity to join one of ADP’s Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Career progression opportunities in an agile, fast-paced environment.
• Ongoing training, development, and mentorship opportunities.
• Best-in-class benefits starting on Day 1.
• Support for mental health and well-being.
• Company-paid time off for volunteering for causes you care about.

Company Overview

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