Remote Position
[Remote] Client Partner — Cybersecurity & Client Growth
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Trantor is a cybersecurity services company focused on protecting clients' digital environments and serving as a trusted cybersecurity partner. The Client Partner will own technical delivery oversight, executive relationships, and account growth for US enterprise cybersecurity clients while representing offshore delivery teams in client engagements. The role also involves identifying new opportunities, managing escalations, assessing technical talent, and maintaining current cybersecurity expertise.
Responsibilities
- Own technical oversight and delivery health across an assigned portfolio of US enterprise cybersecurity clients, including engagements executed primarily by India- and LATAM-based teams
- Serve as the on-site, US-facing owner of offshore-delivered work — the credible presence a client trusts when the team doing the work is not in the room
- Serve as senior technical escalation point when engagements are at risk or client expectations are not being met, and review scoping and statements of work for technical feasibility before commitments are made
- Build trusted relationships with CISOs, CIOs, security leaders, and other senior client decision-makers
- Independently of seniority, build lateral relationships across an account — other divisions, adjacent functions, and stakeholders beyond the immediate project sponsor. A relationship confined to one executive contact, however senior, does not satisfy this requirement
- Proactively identify emerging client needs and opportunities for additional cybersecurity services, solutions, or technical resources — and personally develop them with the client, rather than passing signals to Sales to develop
- Partner with Sales and Practice leadership to convert identified opportunity into scoped, sold work; participate actively in renewals, QBRs, and account planning
- Maintain the technical currency to challenge a technical decision, evaluate an architecture, and hold a credible peer conversation with a senior security engineer — not a general familiarity with cybersecurity concepts
- Evaluate technical talent and skills alignment where consultants or contractors are assigned to client engagements, and intervene when skills or delivery quality fall short of client expectations
Skills
- • 5+ years of hands-on technical experience in cybersecurity, security engineering/architecture, infrastructure, cloud security, or enterprise technology delivery
- • A documented track record — not a self-assessed ability — of originating a client relationship, uncovering a specific need, and converting it into additional work. Be ready to name the relationship, the need, and the outcome
- • 3+ years operating at the top of enterprise accounts with demonstrated lateral relationship-building beyond the immediate project sponsor, across at least two functions or divisions within an account
- • Experience overseeing technical delivery across enterprise engagements — evaluating architecture, staffing, scope, and delivery risk — while communicating credibly with both engineers and senior business stakeholders
- • Commercial ownership of renewals, expansion, or account planning, including comfort with a defined revenue-facing target (see Compensation & Targets below) rather than an advisory or pass-through role on commercial conversations
- • Working, current familiarity with AI/LLM security — how emerging tooling identifies vulnerabilities across an estate, how remediation is planned, and how re-test and rollout cycles work. This is now a live area of the business, not a future one
- • Working familiarity with US enterprise compliance frameworks such as SOC 2, HIPAA, NIST, and FedRAMP
- • Current, hands-on knowledge of the Palo Alto Networks ecosystem — specifically Cortex, XSIAM, and Unit 42. Palo Alto Networks is our largest client and the primary account this role supports; candidates should expect this to be tested directly in interview, and general cybersecurity breadth without PANW-specific fluency will not clear this bar
- • Fluent English required; must be based in and authorized to work in the United States
- • Relevant cybersecurity or vendor certifications, including CISSP or equivalent
- • Experience vetting, managing, or evaluating technical consultants or contractors, including staff augmentation or contingent workforce settings
- • Relevant bachelor's degree in a technical field, equivalent military experience, or equivalent professional experience
- • Direct experience acting as the on-site face of an offshore or nearshore delivery team
Benefits
- United States – Remote
- 50% variable bonus target (on-target earnings approximately $360,000–$390,000)
Company Overview