[Remote] Client Services Administrator

Note: The job is a remote job and is open to candidates in USA. Brown & Brown’s Risk Solutions team is hiring a Client Services Administrator to support commercial clients and foster client satisfaction. The role focuses on issuing certificates of insurance and related account documents, meeting service commitments, and providing administrative support.

Responsibilities

• Review contracts and agreements for certificate of insurance requirements
• Issue a high volume of certificates of insurance for assigned accounts
• Issue a high volume of auto ID cards and workers' compensation posting notices for assigned accounts
• Use various database systems containing relevant renewal information to support the issuance of certificates and auto ID updates
• Attend training sessions and courses to maintain skills and licensing requirements
• Maintain an appropriate level of confidentiality
• Follow company policies and procedures
• Provide administrative support as needed
• Perform other duties as assigned

Skills

• Minimum of three years of experience in commercial insurance
• Knowledge and understanding of insurance legislation, rules, laws, and other regulations pertaining to the issuance of certificates of insurance and auto identification cards
• Familiarity with insurance contracts and their provisions
• Working knowledge of business office practices and procedures

Benefits

• Medical/Rx, Dental, Vision, Life Insurance, and Disability Insurance; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• ESPP; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• 401k; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• Student Loan Assistance; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• Tuition Reimbursement; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• Free Mental Health & Enhanced Advocacy Services; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• Paid Time Off; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• Holidays; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.
• Preferred Partner Discounts; enrollment waiting periods or eligibility criteria may apply to certain benefits, and details and offerings may vary for subsidiary entities or in specific geographic locations.

Company Overview