[Remote] Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. Savers | Value Village is a purpose-driven thrift operator focused on reuse and supporting local communities through its secondhand retail business. The Senior Program Manager leads strategic, cross-functional initiatives and delivers value-driven solutions on time, within scope, and aligned with business practices.

Responsibilities

• Lead complex, cross functional, business needs and programs that align with strategic initiatives
• Support compliance and governance standards within the enterprise to drive rigor with ePMO processes to include prioritization, tradeoffs, kickoffs, and closure
• Collaborate with stakeholders to define value, projects, or products to solve enterprise needs
• Maintain program level dashboards, monitor performance metrics, timelines, budgets, and reporting
• Facilitate meetings to gain alignment across the programs and cross-functional groups
• Support ePMO processes, governance, standardized templates, training, and other tools to facilitate program growth
• Create business relationships across all levels of the organization to fully leverage and implement the strength of the ePMO to deliver value driven solutions

Skills

• Demonstrated ability to manage numerous distinctly different engagements simultaneously
• Ability to navigate within multifaceted, complex environments, with projects and efforts lasting around a calendar year
• Foster culture of leadership development by supporting teams career development, mentorship, providing regular feedback, sharing best practices, and build confidence within the program
• Strong communication skills when measuring risks, tradeoffs, and feedback for executives
• Understanding of project management operations, governance, methodologies (waterfall, agile, hybrid); experience in applying best method based on value derived
• Excellent record keeping and structure, to include agenda generation, note taking, tasks lists, risk logs, action items, and general updates
• Experienced at planning PI boards and holding development ceremonies
• Excellent people management skills, motivating people, and collaboration skills
• Experience interfacing with leadership: executives and directors within working groups
• Ability to act as a true partner and articulate value strategically and tactically
• Confident with handling challenging and fast paced client demands, ability to adapt to rapid changes within the business to include communication style, presentations, technology, and feedback
• Must be a passionate leader, learner, and an energy giver
• Possess a high sense of accountability for business partners, adding value and identifying growth opportunities
• Capable of solving problems with minimal oversight
• 10+ years of experience in IT program management, operations, business readiness, change management, or relational technology roles
• Bachelor's degree in Business Administration, Computer Science, or equivalent work experience
• PMP, CAPM, PMI-ACP, or similar required
• Experience with Asana, ADO, Confluence, or similar PM repositories
• Ability to lift and carry up to 25 lbs
• The ability to communicate and understand the spoken word are important as well, for example:
• Ability to express or exchange ideas by means of the spoken word
• Ability to receive detailed information through verbal communication, and to make the discriminations in sound
• Ability to receive detailed information visually through written communication (both physical and electronic)
• Demonstrable knowledge of Microsoft Office products, including Word, Excel, Outlook, Visio, PowerPoint, and Project
• 10% or less travel as needed for projects
• Remote
• Knowledge of Agile best practices with SAFe or ScrumMaster certification preferred

Benefits

• Remote work arrangement
• Comprehensive onboarding and training from day one.
• In-house training through Savers University
• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions
• Paid time off from work for leisure or other hobbies.
• A range of mental health services
• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health and wellness programs (quit smoking, counseling, diabetes management, chronic joint pain)
• Sick Pay
• Vacation Pay - Approximately 2 weeks
• 6 paid holidays plus 1 to 2 additional floating holidays
• Up to 50% off store merchandise
• Flexible spending accounts using pre-tax dollars for eligible health and day care expenses
• Employee Assistance Program (EAP) with free tools and resources to manage life’s challenges and maintain a healthy work-life balance
• Company provided life insurance and the option to purchase a supplemental plan
• Annual Bonus
• Performance Merit Increases
• Disability Insurance
• Parental Leave

Company Overview

Company H1B Sponsorship