[Remote] Clinical Education Specialist- Ultrasound (Seattle, WA)

Note: The job is a remote job and is open to candidates in USA. GE HealthCare’s Clinical Education Specialist schedules and delivers customer training and serves as a clinical and technical expert on ultrasound products. The role supports sales, product demonstrations, customer installations, and education programs across the Pacific Northwest and Western Canada.

Responsibilities

• Provides technical and clinical leadership during sales process by demonstrating full range of product features and benefits, including potential uses, product capabilities, and benefits to customers. Provides input on needs of customers in new and existing markets and participates in market development activities
• Develops, coordinates, and delivers product training to customers on applications and equipment use, and monitors customer installations to improve customer satisfaction and maintain customer relationships. Prepares site visit and demo reports and provides regular feedback on customer satisfaction and product needs
• Provides clinical and technical expertise at regional and national customer events. Supports trade shows and professional conferences by performing product demonstrations and promotions as well as customer training at society meetings, customer sponsored programs, and local and national trade shows. Participates in Company-sponsored ultrasound programs including clinical trials, validation programs, research events, and education events
• Mentors field team, providing clinical, technical, and professional guidance. Uses market and product knowledge to assist sales team in developing sales, marketing, and customer service strategies
• Communicates with CES, service, marketing, and sales teams to align applications activities with sales needs and business objectives and ensure customer and business needs are met. Shares best practices. Assimilates new hires into the organization. Submits demo, schedule, and site visit information to management and updates regularly. Submits statistics, reports, and forms, including expenses, in a timely manner
• Assists with system software enhancements, upgrades, and updates as needed
• Extensive travel within assigned geographic region with overnight stays and weekend travel required. Travel to national sales meetings and tradeshows in the United States and Canada expected

Skills

• Registered Diagnostic Medical Sonographer (RDMS) or Registered Vascular Technologist (RVT) and three or more years of related urology, surgical, point of care, or colorectal ultrasound experience with knowledge of cross-sectional anatomy, ultrasound anatomy, physiology, pathology, and safety aspects of diagnostic ultrasound
• Active professional clinical and technical certifications and registries necessary to scan live patients in a clinical setting
• Bachelor's degree or equivalent years of experience
• Minimum 3 years of experience in scanning
• Must be skilled in 2D, 3D, Doppler, and color flow imaging in order to demonstrate clinical scanning proficiencies on products and platforms
• Ability to understand and present complex material and interact with physicians, surgeons, radiologists, sonographers, nurses, and other health professionals
• Computer proficiency with Microsoft Office Suite products required
• We will not sponsor individuals for employment visas, now or in the future, for this job opening
• GE HealthCare will only employ those who are legally authorized to work in the United States for this opening
• Independent self-starter with ability to collaborate with and support cross-functional teams, internal and external customers, and global counterparts
• Ability to manage and resolve conflict, communicate issues, and propose solutions as a part of a solution-based sales process
• Ability to identify opportunities for improvement and take actions to improve
• Team orientation with a customer satisfaction mindset
• Ability to multitask and manage multiple priorities

Benefits

• Remote role with work from your home office
• Relocation assistance
• Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• Medical, dental, and vision
• Paid time off
• A 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement
• Professional development

Company Overview