[Remote] Manager, Global People Operations

Note: The job is a remote job and is open to candidates in USA. Riverbed is hiring a Manager, Global People Operations to lead day-to-day global HR Operations and continuously improve accurate, scalable employee support across the employee lifecycle. The role leads a small team, oversees HR systems and data integrity, and partners across HR and other functions to strengthen service delivery and the employee experience.

Responsibilities

• People Leadership and Team Support: Lead, coach, and support two HR Operations team members by setting priorities, guiding workloads, monitoring service delivery, and creating a collaborative, inclusive, and service-oriented team environment
• HR Systems, Data Management, and Reporting: Oversee HR systems, employee data, Workday administration, reports, dashboards, and integrations to help ensure accurate records, reliable reporting, strong data integrity, and effective use of HR technology
• Employee Lifecycle and HR Service Delivery: Support key employee lifecycle processes, including onboarding, offboarding, employee questions, HR case routing, and stakeholder support, with a focus on timely, accurate, and customer-focused service delivery
• Compliance, Audits, and Policy Administration: Support HR compliance activities, audits, I-9 and E-Verify processes, background checks, data security reviews, policy administration, and related documentation in alignment with company requirements and applicable labor laws
• Process Improvement, Documentation, and Collaboration: Identify and implement opportunities to improve HR Operations workflows, documentation, employee self-service, reporting, and cross-functional collaboration, using technology and automation where appropriate while maintaining privacy, governance, and human oversight
• Payroll, Benefits, Finance, and Special Projects: Partner with Payroll, Benefits, HR, and Finance teams on payroll exceptions, compensation and benefits documentation, leave-related support, invoice processing, approvals, and special HR projects

Skills

• 6+ years of progressive experience in HR Operations, HRIS, People Operations, or a related HR function, in a global environment
• 2+ years of people management, team lead, or operational oversight experience
• Strong HRIS experience, with Workday
• Strong analytical, auditing, dashboard management, and reporting skills, including experience creating recurring and ad hoc reports
• Understanding of employment laws, HR compliance requirements, data security practices, and policy administration
• Experience with process design, workflow optimization, documentation, and continuous improvement within HR Operations
• High level Proficiency with Microsoft Office, especially Excel Reporting
• High degree of professionalism, discretion, diplomacy, and sensitivity when handling confidential information
• Strong communication skills, with the ability to work effectively with employees and stakeholders at all levels
• Ability to manage multiple priorities and projects in a fast-paced environment
• Experience with tools such as NetSuite, Docebo, performance systems, ATS platforms, or other HR technologies is a plus

Benefits

• Flexible workplace policies (benefits vary by country)
• Employee resource groups (benefits vary by country)
• Learning and development resources (benefits vary by country)
• Career progression pathways (benefits vary by country)
• Community engagement initiatives (benefits vary by country)
• Global employee wellness programs supporting physical, emotional, and financial well-being (benefits vary by country)
• Remote work in the US

Company Overview

Company H1B Sponsorship