[Remote] Clinical Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. RMI Global Solutions connects patients, healthcare professionals, clients, and operational teams through coordinated healthcare services. The Clinical Operations Coordinator will manage patient cases, facilitate communication among healthcare facilities, internal teams, consulting physicians, and on-site medics, and support patient-related administrative processes. The role also handles medical-record requests, pharmacy coordination, and fit-for-duty and return-to-work documentation.

Responsibilities

• Coordinate assigned cases from initial emergency management through discharge from RMI Topside oversight and care
• Communicate with client-selected imaging facilities and the RMI Global Coordination Center to track patients through the imaging process
• Establish timely communication with receiving imaging facilities
• Keep designated personnel informed throughout the case process
• Coordinate the communication of results to consulting physicians and on-site medics
• Maintain administrative oversight of daily follow-up patients, without making medical decisions
• Receive and respond to patient healthcare-record requests
• Support consulting physicians with patient-focused administrative tasks
• Assist with prescription and pharmacy coordination
• Coordinate fit-for-duty and return-to-work documentation
• Perform other duties assigned by the Director of Clinical Operations, Medical Director, or consulting physicians

Skills

• Knowledge of health services or healthcare delivery
• A strong understanding of HIPAA compliance and the proper handling of patient records
• A valid and current license or certification in a relevant healthcare field, including Registered Nurse, Paramedic, Emergency Medical Technician, or Medical Assistant
• Fluency in medical terminology
• Proficiency with Microsoft Office applications, electronic health records, and related technology
• Strong written and verbal communication skills
• The ability to organize and prioritize competing responsibilities while meeting deadlines
• Sound judgment and the ability to handle sensitive information confidentially
• The ability to work independently with minimal direction
• This position is fully remote and may be performed from anywhere within the United States
• Applicants must be legally authorized to work in the United States
• Experience in a corporate or office environment is preferred but not required

Benefits

• Fully remote work arrangement

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