Remote Collections Representative
Experienced Third-Party Collectors Wanted! Do you have at least 2 years of third-party collections experience and a track record of delivering results? We'd love to speak with you. Join a team that values your expertise and rewards your performance with competitive pay, commission opportunities, and the flexibility to work remotely.
Why You'll Love Working Here
- Competitive Pay + Commission - Earn $17-19 per hour plus monthly performance-based commission opportunities that reward your results.
- Flexible Scheduling - After training, choose a schedule that works for you with no evenings or weekends required.
- Work From Home - Enjoy the convenience of a fully remote position and leave the commute behind.
- Generous Paid Time Off - Earn up to 3 weeks of PTO in your first year.
- Supportive Work Environment - Be part of a team that values your contributions and celebrates results.
What You'll Do
- Manage inbound and outbound collection efforts on delinquent consumer accounts.
- Use proven collection strategies to secure payment resolutions and meet performance objectives.
- Navigate challenging conversations with professionalism, empathy, and confidence.
- Maintain compliance with company policies and applicable collection regulations.
- Deliver a positive consumer experience while achieving collection goals.
Schedule
- First 4 weeks: Monday-Friday, 8:30 AM - 4:00 PM CT for training and onboarding.
- After Training: Create a schedule that works for you between 7:00 AM - 8:00 PM CT, Monday-Friday.
- Full-Time Schedule: 40 hours per week required.
- No Evenings or Weekends!
Workspace Requirements
- A dedicated workspace free from distractions during work hours.
- Ability to work seated at a computer with dual monitors and a headset.
- Reliable, high-speed hardwired internet connection.
Compensation & Benefits
- Hourly Pay – $17-19 per hour, based on experience.
- On-Demand Pay – Access your earnings before payday.
- Paid Time Off – Up to 3 weeks in your first year.
- Comprehensive Benefits – 401(k), medical, dental, and vision insurance.
Qualifications
- 2+ years of recent third-party collections experience required, including current or recent experience in a collection agency environment.
- Must reside in one of the following states: Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Florida, Texas, or Illinois.
- Strong communication, negotiation, and customer service skills.
- Must be 18 years of age or older.
Ready to put your third-party collections experience to work with a flexible, remote team that rewards results? Apply today!
IC System is an Equal Opportunity Employer and promotes a drug-free work environment.
2+ years recent third-party collections experience required; must reside in MN, WI, IA, ND, SD, FL, TX, or IL; age 18+; strong communication and negotiation skills; dedicated workspace with high-speed internet.
Key Responsibilities
- managing collection calls
- securing payment resolutions
- maintaining compliance
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Minnesota or Wisconsin or Iowa or North Dakota or South Dakota or Florida or Texas or Illinois
- Salary: USD 35,360 – 39,520 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About IC System
A third-party collections company that values results, collaboration, and a positive culture. — Industry: Finance