[Remote] Commercial Account Executive, Named - West

Note: The job is a remote job and is open to candidates in USA. GitLab is hiring a Commercial Named Account Executive to manage prospective and existing commercial customers in the top end of the mid-market across the US Western region. The role owns a territory book of business, drives new sales and customer adoption, and collaborates across sales and customer-facing teams to deliver customer outcomes.

Responsibilities

• Meet or exceed quota while fostering strong customer relationships
• Articulate the value of GitLab to our [Commercial](https://handbook.gitlab.com/handbook/sales/#market-segmentation) prospects and customers in the US Western region
• Take ownership of and act as the CEO for the book of business in your territory:
• Document the buying criteria & process, next steps & owners
• Build a strong pipeline through a healthy cadence of prospecting activity
• Prospect and close new business to expand your territory
• Ensure adoption of our solutions and do your best to avoid churn and contraction
• Work and collaborate with our Partner ecosystem to drive new business and value for our customers
• Create an accurate forecast for each quarter against your plan/budget
• Drive attendance to our events, which you will be part of to further network with current and prospective customers
• Contribute to root cause analyses on wins/losses
• Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
• Contribute to documenting improvements in our [sales handbook](https://handbook.gitlab.com/handbook/sales/)
• Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
• Be the voice of the customer by contributing product ideas to our public [issue tracker](https://gitlab.com/gitlab-org/gitlab-ee/issues)
• Master MEDPICC and Command of the Message on all opportunities

Skills

• This person must be located in Central, Mountain, or Pacific Timezones
• A true desire to see customers benefit from the investment they make with GitLab
• Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
• Interest in GitLab, and open source software
• Ability to leverage established relationships and proven sales techniques for success
• Effective communicator, strong interpersonal skills
• Motivated, driven and results oriented
• Excellent negotiation, presentation and closing skills
• The ability to travel for events such as trainings, team off sites, customer meetings, etc. and comply with the company's [travel policy](https://handbook.gitlab.com/handbook/travel/)
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
• All roles are remote, subject to specific location-based eligibility requirements

Company Overview