[Remote] Communications and Digital Media Manager

Note: The job is a remote job and is open to candidates in USA. The Aspen Institute is hiring a Communications and Digital Media Manager for the Aspen Global Leadership Network (AGLN). The role develops and executes cross-pillar communications campaigns, manages owned channels and content, stewards the brand, and supports analytics, systems, and media operations.

Responsibilities

• Serve As The Primary Communications Executor And Day-to-day Partner To Pillar Leads, Supporting Each Pillar's Priorities With Clear Communications Plans, Achievable Timelines, And Excellent Deliverables
• Fellowship Studio: Develop and execute program launch, nomination, and recruitment campaigns for a growing portfolio of incubated Fellowships (e.g., Technology Leaders Initiative, Eisner Arts & Culture, Middle East Leadership Initiative, China Fellowship, Finance Leaders Fellowship, and more), including key message and asset development, cohort announcements, recruitment materials, Fellow onboarding communications, and impact storytelling
• Learning & Innovation Network: Support communications for the annual Fellowship Retreat, quarterly virtual deep dives, and Innovation Fund calls for proposals and award announcements; support design and publication of practical toolkits, case studies, and onboarding materials for Fellowships joining the network
• Fellows Community: Manage storytelling, registration, and engagement campaigns for signature convenings (Resnick Aspen Action Forum, Global Action Forums, Global Impact Forum) and post-Fellowship programs (e.g., Act III, Leadership in Conflict, In the Arena); promote Aspen Passport opportunities and grants to Fellows
• Anchor & Mature Fellowships: As needed, support communications in coordination with Fellowships’ teams, including class announcements and alumni storytelling
• Fundraising and governance: Manage the production of donor, Board, and campaign materials in partnership with the Director, including the Annual Highlights Report, pitch decks, and one-pagers
• Build repeatable templates and processes (campaign playbooks, intake forms, timelines) so pillars can request support consistently and the team can scale without adding headcount
• Manage the AGLN editorial calendar across email, website, Instagram, LinkedIn, and other owned channels, aligning content with pillar priorities and convening cycles
• Write, edit, and produce the monthly Fellows newsletter, custom e-blasts, social content, and partner toolkits
• Manage the AGLN website (aspeninstitute.org/agln), creating and updating pages, ensuring accuracy, and improving navigation as the structure evolves
• Source, interview, and produce impact stories of Fellows and Fellowships, aligned to AGLN’s key narrative pillars
• Manage AGLN story-bank, coordinating closely with colleagues across the AGLN team to source and place content
• Produce multimedia content (short-form video, audio, photography) as strategy dictates, including on-site capture at convenings
• Lead day-to-day execution of brand updates across print and digital, including assets, templates, web, signage, and collateral, in step with plans set by the Director
• Maintain the brand library (logos, style guides, templates, boilerplate) and serve as first point of contact for brand questions from AGLN and Fellowship teams
• Uphold nomenclature and credit-line consistency across all materials, treating announcements, toolkits, boilerplate, and web copy as one system
• Create easy-to-use communications templates and guidance for Fellowship teams across the network
• Brief, schedule, and quality-check AGLN's creative services specialists for complex graphics, video editing, design, and surge support; manage timelines, scopes, and budgets for that work
• Coordinate freelance and vendor partners (photographers, production companies) on assigned projects, and process related expenses and invoices
• Support the Director's earned media and thought leadership strategy: brainstorm media lists, draft press materials and pitches, and track coverage
• Collaborate with the Aspen Institute's central editorial team and other AGLN Fellowships on asset requests, blog content, and cross-promotion
• Track performance across email, social, web, and campaigns; deliver monthly reporting with clear insights and recommendations
• Monitor AGLN listservs and email health (deliverability, unsubscribe and bounce rates) and lead list hygiene and audience segmentation, at least quarterly, including supporting the communications side of the Institute’s CRM+ transition
• Help translate Fellow survey findings and personas into audience segmentation and content strategy
• Manage the team's project tracking (Asana), shared drives, and media asset archive so photos, video, interviews, and transcripts are findable and reusable
• Staff AGLN convenings and seminars as needed, including on-site communications
• Integrate a commitment to diversity, equity, and inclusion across all duties
• Other duties as assigned

Skills

• Bachelor's degree in communications, journalism, marketing, public relations, or a related field, or equivalent experience
• 5+ years of professional experience in communications or marketing, at an agency or a mission-driven organization; experience working with multiple clients or programs at once is especially valuable
• Demonstrated experience planning and executing integrated campaigns across email, web, and social, implementing strategy through production and measurement
• Outstanding writing and editing skills, with a strong storytelling instinct and the ability to adapt voice for Fellows, funders, Board members, and public audiences
• Hands-on proficiency with design, multi-media editing, and content tools (e.g., Canva, CapCut, Adobe Creative Suite), email platforms (e.g., Salesforce Marketing Cloud or equivalent), and website content management systems (e.g., WordPress)
• Strong editorial eye and storytelling instincts
• Experience briefing and managing designers, videographers, freelancers, or agencies to deliver on-brand work on deadline
• Working knowledge of digital analytics, with the ability to turn data into practical recommendations
• Strong project management skills and the ability to juggle multiple stakeholders and deadlines; experience with Asana or similar tools
• Comfort with ambiguity and change, with sound judgment about when to act independently and when to escalate
• Excellent cultural competence and experience working with constituents from diverse racial, ethnic, socioeconomic, and geographic backgrounds
• Strong interest in the mission of the Aspen Institute and an appreciation for leadership development and the humanities
• Ability to travel domestically and internationally, up to 20%
• Experience with brand rollouts or refreshes
• Familiarity with CRM platforms (e.g., Salesforce) and online community platforms (Mighty Networks)
• Short-form and long-form video or audio production skills

Benefits

• Health, dental, vision, and prescription benefits
• Retirement benefits
• Paid leave
• Remote role

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