Remote Position

[Remote] Content Development Lead / Section 508 Accessibility

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. SMX Services & Consulting, Inc. is seeking an experienced Content Development Lead / Section 508 Accessibility Lead to support the Office of Refugee Resettlement Learning Center. The role leads the development, maintenance, remediation, quality assurance, accessibility compliance, testing, and deployment of SCORM-compatible digital learning content within enterprise LMS environments.

Responsibilities

  • Lead development and maintenance of digital training and learning content
  • Coordinate creation, revision, testing, and publication of LMS course materials
  • Develop and maintain SCORM-compatible learning content
  • Ensure training content operates correctly within the LMS
  • Lead Section 508 accessibility compliance for training and learning materials
  • Perform or coordinate accessibility testing and remediation
  • Review electronic documents, presentations, multimedia, web-based content, and LMS course materials for accessibility
  • Apply WCAG and Revised Section 508 requirements
  • Develop accessible templates and content-development standards
  • Establish content QA and review processes
  • Coordinate instructional design, content development, multimedia, and technical deployment
  • Support migration or conversion of existing learning content
  • Validate course functionality and learner experience
  • Ensure accessibility considerations are incorporated throughout the content-development lifecycle
  • Maintain content inventories, version control, documentation, and approval records
  • Coordinate with subject-matter experts and Government stakeholders
  • Develop user documentation, job aids, guides, training materials, and other instructional resources
  • Support virtual and online training delivery
  • Assist with learner communications and training-support activities
  • Support analytics and evaluation of training effectiveness
  • Coordinate remediation of accessibility defects
  • Support Government accessibility reviews and documentation

Skills

  • The successful candidate will combine instructional-content expertise with hands-on knowledge of enterprise Learning Management Systems, SCORM-compliant content , digital accessibility, Section 508, WCAG, document remediation, multimedia learning, and quality assurance
  • Strong candidates should demonstrate experience with:
  • • Enterprise LMS content development
  • • Instructional design or digital learning development
  • • SCORM
  • • Section 508
  • • WCAG
  • • Accessible electronic documents
  • • Accessible multimedia
  • • Learning-content QA
  • • LMS content deployment
  • • Course testing and troubleshooting
  • • Content remediation
  • • Training documentation
  • • Stakeholder/SME coordination
  • Experience with one or more of the following is highly desirable:
  • • SAP SuccessFactors Learning
  • • Articulate Storyline
  • • Articulate Rise
  • • Adobe Captivate
  • • Adobe Acrobat accessibility tools
  • • Microsoft Office accessibility tools
  • • SCORM 1.2/2004
  • • HTML/CSS accessibility
  • • Accessibility Insights
  • • JAWS
  • • NVDA
  • • Client Trusted Tester methodologies or tools
  • • 7+ years of training-content, instructional-design, eLearning, or digital-content experience
  • • 3+ years leading content-development efforts
  • • Bachelor's degree in Instructional Design, Education, Communications, Information Technology, Human-Computer Interaction, or related field, or equivalent experience
  • • Direct Federal Section 508 experience
  • • Client Trusted Tester certification
  • • IAAP CPACC, WAS, or similar accessibility certification
  • • SAP SuccessFactors Learning experience
  • • Federal Government training-program experience
  • • Experience creating accessible SCORM courses
  • • Experience developing accessible multimedia and video content
  • • Experience remediating PDFs, Word documents, PowerPoint presentations, and web content

Benefits

  • Primarily remote

Company Overview

  • Driving the Future with Technology, Talent, and Strategic Solutions At SMX Services & Consulting, Inc., we transform the way businesses manage their technology and talent by providing comprehensive solutions in IT & Engineering Staffing, SAP, Cybersecurity, Managed Services, and Digital Health. It was founded in 1997, and is headquartered in Miami, Florida, USA, with a workforce of 201-500 employees. Its website is http://smxusa.com/.
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