[Remote] Credit Card Analyst I

Note: The job is a remote job and is open to candidates in USA. BHG Financial is hiring a Credit Card Analyst I to support credit card business strategy through data-driven analysis and execution. The role monitors performance, optimizes sales lead flow, identifies growth opportunities, analyzes A/B tests, and delivers strategic insights to stakeholders.

Responsibilities

• Monitor and evaluate business and sales performance in databricks and provide key insights and strategy enhancements
• Develop time sensitive production and ad hoc insights using tools such as Power BI that are at the heart of BHG’s credit card business
• Optimize the daily sales leadflow. Ensure accurate lead prioritization and work closely with key business partners to improve business conversion rates
• Identify and evaluate new population segments, products, and markets to uncover growth opportunities across the card lifecycle
• Collaborate cross-functionally within credit card to design and analyze A/B tests to enhance the consumer journey
• Translate business performance into business impact by delivering insights that connect sales metrics to outcomes such as revenue, customer acquisition, and profitability
• Deliver compelling presentations and strategic recommendations to stakeholders at all levels, synthesizing complex data into clear, actionable insights that inform decision-making

Skills

• You are a strategic and analytical professional who thrives at the intersection of business strategy, and data-driven decision-making
• You are passionate about business strategy and translating that into actionable plans that drive measurable growth across Credit Card and other key functions, ensuring alignment with broader company objectives
• You have a strong business acumen, are fluent in performance data, and excel in cross-functional environments where your insights influence key decisions and shape long-term strategy
• Bachelor's degree in business, Data Analytics, Finance, or related field
• 2+ years of experience in business strategy, performance measurement, or analytics within financial services
• Demonstrated experience in developing and executing strategic plans in collaboration with senior leadership and cross-functional partners
• Experience with list-based marketing strategy (e.g., direct mail, email)
• Proficiency in SQL and advanced data analytics; ability to independently query and analyze data sets
• Strong knowledge of data visualization tools such as Power BI, Tableau, or similar platforms
• Excellent communication skills, with the ability to synthesize strategy and performance insights for diverse audiences
• Proven ability to link business strategy to marketing KPIs, optimize campaigns, and influence high-impact decisions
• Highly collaborative, organized, and comfortable managing competing priorities in a fast-paced, dynamic environment
• To be considered, applicants must already possess valid U.S. work authorization that will not require sponsorship now or in the future
• MBA or advanced degree strongly preferred
• Experience in consumer lending
• Experience leveraging generative AI tools (e.g., ChatGPT, Claude, DALL·E) to enhance productivity, automate content creation, and support data-driven decision-making

Benefits

• Medical/Rx/Dental/Vision coverage for employees and their eligible family members
• Competitive PTO and vacation policies
• 1 Friday off each month for Wellness Weekends
• Company 401(k) plan with employer contributions after one year
• Company-sponsored training and certification opportunities
• Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
• Ongoing volunteer opportunities to give back to the community through our BHG Cares program

Company Overview