Remote Customer Acquisition Specialist – B2B Lead Generation, Funnel Optimization & Client Onboarding Expert

About brighthush

brighthush is a forward‑thinking, technology‑driven consultancy that empowers businesses to unlock their full potential through data‑centric strategies, innovative digital solutions, and a relentless focus on growth. With a global footprint and a culture that thrives on curiosity, collaboration, and continuous learning, brighthush is redefining what it means to be a partner in success for our clients. Whether you’re a startup looking to scale or an established enterprise seeking fresh market insights, brighthush delivers the expertise and agility you need to stay ahead.

Why Join brighthush?

At brighthush, we believe that the best ideas come from people who are challenged, supported, and empowered. As a Remote Customer Acquisition Specialist, you’ll be at the heart of our growth engine, working alongside seasoned marketers, data scientists, and sales leaders to craft and execute high‑impact acquisition strategies. You’ll enjoy:

• Full remote flexibility with a vibrant, distributed team that values work‑life balance.
• Access to cutting‑edge tools, data platforms, and a culture that rewards experimentation.
• Clear career pathways, mentorship programs, and a commitment to professional development.
• A collaborative environment where your voice shapes strategy and your ideas drive results.

Role Overview

As a Remote Customer Acquisition Specialist at brighthush, you will be the catalyst that transforms prospects into long‑term partners. Your day‑to‑day responsibilities will span from ideation and execution of lead‑generation campaigns to meticulous analysis of acquisition metrics. You will collaborate closely with marketing, sales, and product teams to ensure a seamless journey from initial contact to onboarding, ultimately driving sustainable revenue growth.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage high‑potential B2B prospects across multiple channels—digital advertising, social media, email, webinars, industry events, and direct outreach. Build and maintain a robust pipeline of qualified leads.
• Client Outreach & Relationship Building: Execute proactive outreach campaigns via email, LinkedIn, phone, and other communication platforms. Craft personalized messaging that resonates with decision‑makers and nurtures relationships from first touch to conversion.
• Marketing Funnel Optimization: Analyze the entire customer journey—from awareness to conversion—and identify friction points. Implement data‑driven improvements to increase lead quality, shorten sales cycles, and boost acquisition rates.
• Data Analysis & Reporting: Track, measure, and report on key performance indicators (KPIs) such as cost per lead, conversion rate, lead velocity, and customer acquisition cost. Translate insights into actionable recommendations for marketing and sales teams.
• Cross‑Functional Collaboration: Partner with marketing, sales, and product teams to align acquisition strategies with overall business objectives. Ensure consistent messaging across all touchpoints and maintain a unified brand voice.
• Customer Onboarding & Experience: Oversee the onboarding process for new clients, ensuring a smooth transition from acquisition to activation. Gather feedback to refine onboarding workflows and enhance client satisfaction.
• Market & Competitor Intelligence: Conduct ongoing research on industry trends, competitor activities, and evolving customer preferences. Use findings to uncover new growth opportunities and refine targeting strategies.
• Budget Management: Allocate and manage acquisition budgets across campaigns, ensuring optimal spend and ROI. Monitor spend against targets and adjust tactics as needed.

Essential Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Minimum of 3–5 years of proven experience in B2B customer acquisition, client outreach, or marketing roles.
• Strong analytical mindset with proficiency in data analysis tools (Excel, Google Analytics, Tableau, or similar).
• Hands‑on experience with CRM platforms (HubSpot, Salesforce, Pipedrive) and marketing automation tools.
• Excellent written and verbal communication skills, with the ability to craft compelling copy and deliver persuasive presentations.
• Self‑motivated, results‑oriented, and comfortable working independently in a remote setting.
• Demonstrated ability to build and nurture relationships with C‑level executives and key stakeholders.

Preferred Qualifications

• Experience in a high‑growth SaaS or technology consulting environment.
• Knowledge of account‑based marketing (ABM) strategies and execution.
• Familiarity with marketing analytics platforms such as Mixpanel, Amplitude, or similar.
• Experience managing multi‑channel campaigns and optimizing budgets for maximum ROI.
• Background in data‑driven storytelling and creating executive‑level dashboards.

Skills & Competencies

• Strategic Thinking: Ability to develop long‑term acquisition plans that align with business goals.
• Data‑Driven Decision Making: Proficiency in interpreting metrics and turning data into actionable insights.
• Communication & Persuasion: Skilled at crafting clear, concise messaging that resonates across audiences.
• Project Management: Strong organizational skills to manage multiple campaigns and deadlines simultaneously.
• Adaptability: Comfortable navigating ambiguity and pivoting strategies based on market feedback.
• Team Collaboration: Proven track record of working effectively with cross‑functional teams.

Career Growth & Learning Opportunities

At brighthush, your growth is our priority. As a Customer Acquisition Specialist, you will:

• Progress into senior acquisition roles, such as Lead Acquisition Manager or Director of Growth.
• Gain exposure to product strategy, pricing, and go‑to‑market planning.
• Participate in leadership development programs and mentorship initiatives.
• Attend industry conferences, webinars, and training sessions to stay ahead of trends.
• Contribute to thought leadership pieces, case studies, and internal knowledge bases.

Work Environment & Culture

brighthush thrives on a culture of transparency, innovation, and mutual respect. Our remote teams operate across time zones, yet we maintain a strong sense of community through:

• Weekly virtual coffee chats and team huddles.
• Quarterly all‑hands meetings to celebrate wins and align on strategy.
• Open‑door communication channels with leadership.
• Inclusive policies that support diversity, equity, and inclusion.
• Flexible work schedules that respect personal commitments.

Compensation & Benefits

While specific figures may vary based on experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates and experience.
• Performance‑based bonuses tied to acquisition metrics.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching and retirement planning resources.
• Unlimited paid time off and a generous parental leave policy.
• Professional development stipend and access to online learning platforms.
• Equity options for eligible employees.
• Remote work stipend to support home office setup.

How to Apply

If you’re ready to drive growth, build lasting client relationships, and thrive in a dynamic, remote environment, we’d love to hear from you. Click the link below to submit your application and join the brighthush team.