Remote Customer Service Advocate
Job DescriptionJob Description Ready for a Mission That Matters?Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division.At DVS, you're not just another cog in the machine - you're a vital part of a diverse and inclusive team dedicated to making a difference.The MissionAs a Customer Advocate , you'll be a healthcare hero for 50 to 70 people every day.You'll navigate the world of primary care doctors , medications , appointments , and benefits like a pro, armed with your knowledge and amazing social skills.And the best part? You'll make a real impact on people's lives ?.The Details Full-time position, Monday through Friday (because we all need a little weekend! )? 8-hour shifts between 8 :00 a.m.and 8 :00 p.m.EST 5-week intensive orientation (don't worry, we've got your back every step of the way! ?) Your Secret Weapons A great ear for listening and a knack for finding solutions Ability to juggle multiple tasks like a pro Passion for helping others and brightening their day Your Arsenal High school diploma (bonus points if you've got a degree! ) At least 1 year of experience in insurance operations Tech-savvy and confident navigating our web-based systems Detail-oriented with strong follow-through The Cherry on Top Experience in healthcare / insurance Background in social work, behavioral health, or similar fields A customer service ninja with amazing problem-solving skills Why DVS Competitive pay and amazing benefits Veteran-owned, nationally recognized company Real opportunities for growth and professional developmentWhat are you waiting for?If you're ready for a mission that mattersLet's do this! Start :TWO groups starting October 20th and November 3rd, 2025Training :8 :00 a.m.- 4 :30 p.m.(8 weeks)Regular Schedule :8 :30 a.m.- 5 :00 p.m., Monday, Tuesday, Thursday, & Friday; 11 :30 a.m.- 8 :00 p.m.on WednesdayAll times are Eastern StandardA pre-employment drug screening and criminal background check are required prior to employment..