[Remote] Customer Service Representative - State Farm Agent Team Member

Note: The job is a remote job and is open to candidates in USA. Justin Stearns - State Farm Agent is hiring a Customer Service Representative to support customers and contribute to the growth of its insurance agency. The role handles customer inquiries, policy updates, claims, and interaction records while coordinating with agency team members.

Responsibilities

• Answer customer inquiries and provide policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up with customers
• Maintain accurate records of customer interactions

Skills

• Communication and interpersonal skills
• Detail-oriented and able to multitask
• Property/Casualty license (required)
• Prior insurance experience
• Bilingual Spanish highly preferred

Benefits

• 401(k)
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Remote position

Company Overview