Remote Customer Success & Sales Representative – Build Your Own Book of Business in the Payment Processing Industry

About brighthush

brighthush is a fast‑growing fintech pioneer that delivers secure, reliable, and cost‑effective payment processing solutions to businesses of all sizes. With a dedicated team of 11‑50 professionals headquartered in Vancouver, Washington, we empower merchants to streamline transactions, reduce costs, and unlock new revenue streams. Our mission is to simplify commerce for entrepreneurs, retailers, and service providers across the United States, and we’re looking for passionate, self‑driven sales professionals to join our remote team.

Why brighthush?

At brighthush, we believe that great sales talent deserves an environment that rewards ambition, fosters continuous learning, and offers limitless earning potential. As a remote Customer Success & Sales Representative, you’ll have the freedom to work from anywhere in the USA while enjoying the support of a collaborative, high‑performing team. We provide:

• Uncapped commission structure with weekly draw opportunities
• Lifetime residual income on qualifying merchant accounts
• Comprehensive training, ongoing coaching, and access to cutting‑edge sales tools
• Marketing resources, sales contests, and performance bonuses
• A culture that celebrates innovation, resilience, and customer‑centricity

Role Overview

As a Remote Customer Success & Sales Representative at brighthush, you will be the driving force behind our merchant acquisition strategy. Your primary focus will be prospecting new business, presenting tailored payment‑processing solutions, closing merchant accounts, and nurturing long‑term relationships. You will build and manage a personal book of business, leveraging your sales acumen to deliver measurable value to merchants while earning a lucrative, commission‑based income.

Key Responsibilities

• Prospecting & Lead Generation: Identify and qualify high‑potential merchants through outbound calling, email campaigns, social media outreach, and industry events.
• Consultative Selling: Conduct discovery calls with business owners and decision‑makers to assess payment‑processing needs and pain points.
• Solution Presentation: Deliver compelling product demos and customized quotes that showcase brighthush’s competitive advantages.
• Closing & Onboarding: Secure new merchant accounts, complete necessary paperwork, and ensure a seamless onboarding experience.
• Account Management: Maintain regular communication with merchants to address concerns, upsell additional services, and ensure high satisfaction.
• Book‑of‑Business Growth: Continuously expand your portfolio by nurturing existing relationships and generating referrals.
• CRM & Pipeline Management: Track all activities, opportunities, and outcomes in our CRM system, ensuring data accuracy and timely follow‑ups.
• Collaboration: Work closely with the marketing, product, and support teams to align messaging, share insights, and improve the overall customer experience.

Essential Qualifications

• Proven track record in B2B sales, preferably in fintech, payment processing, or a commission‑based environment.
• Strong communication skills with the ability to build rapport quickly with business owners and decision‑makers.
• Self‑motivated, goal‑oriented, and comfortable working independently in a remote setting.
• Competitive spirit and a passion for exceeding sales targets.
• Professional demeanor, confidence, and a customer‑first mindset.
• Experience with CRM platforms (e.g., Salesforce, HubSpot) and sales productivity tools.
• Basic understanding of payment processing concepts and merchant services is a plus.

Preferred Qualifications

• Background in outside sales, automotive sales, real estate, insurance, recruiting, telecommunications, advertising, or any other commission‑based industry.
• Experience building and managing a personal book of business.
• Knowledge of the U.S. merchant market, industry regulations, and competitive landscape.
• Previous remote sales experience with a proven ability to meet or exceed quotas.
• Strong analytical skills to assess merchant needs and craft data‑driven solutions.

Skills & Competencies

• Consultative Selling: Ability to listen, diagnose, and propose tailored solutions.
• Relationship Building: Establish trust and long‑term partnerships with merchants.
• Negotiation & Closing: Secure agreements while maintaining win‑win outcomes.
• Time Management: Prioritize tasks, manage pipeline, and meet deadlines in a fast‑paced environment.
• Adaptability: Thrive in a dynamic industry with evolving products and market conditions.
• Tech Savvy: Comfortable using CRM, email automation, and sales analytics tools.
• Team Player: Collaborate with cross‑functional teams to deliver exceptional customer experiences.

Career Growth & Learning Opportunities

At brighthush, we invest in your professional development. As you grow your book of business, you’ll have the chance to advance into senior sales roles, team leadership, or product management. We provide:

• Structured onboarding program with mentorship from seasoned sales leaders.
• Regular training sessions covering product updates, sales techniques, and industry trends.
• Access to a library of sales resources, including playbooks, objection‑handling guides, and case studies.
• Opportunities to attend industry conferences, webinars, and networking events.
• Clear performance metrics and transparent career pathways.

Work Environment & Culture

brighthush is built on a foundation of trust, autonomy, and collaboration. Our remote culture encourages flexibility while maintaining strong communication. You’ll enjoy:

• Fully remote work with flexible hours to accommodate your lifestyle.
• Weekly virtual team meetings, town halls, and informal coffee chats.
• Inclusive, diverse, and supportive workplace values.
• Recognition programs that celebrate wins and milestones.
• Access to wellness resources, mental health support, and a generous paid time off policy.

Compensation & Benefits

We offer a commission‑only structure with no cap on earnings, allowing you to earn directly based on your performance. Key components include:

• Uncapped commission on new merchant accounts.
• Weekly draw to provide cash flow while you build your pipeline.
• Lifetime residual income on qualifying merchant accounts.
• Performance bonuses, sales contests, and incentive programs.
• Professional training, marketing collateral, and sales technology.
• Dedicated support from the sales operations team.
• Flexible remote administrative work and a supportive virtual environment.

How to Apply

If you’re a driven, goal‑oriented sales professional looking to build a high‑earning career in the payment processing industry, we want to hear from you. Submit your resume and a brief cover letter outlining why you’re the perfect fit for brighthush. We’ll review your application promptly and schedule a conversation to discuss how you can thrive in this role.

Join brighthush Today

Become part of a forward‑thinking fintech company that values innovation, customer success, and personal growth. As a Remote Customer Success & Sales Representative, you’ll have the autonomy to shape your own career, the support of a collaborative team, and the financial rewards that match your ambition. Apply now and start building a future where your success is limitless.