Remote Danish‑Speaking Customer Support & Sales Specialist – Freelance, 100% Remote, High‑Earning Opportunity with brighthush

About brighthush

brighthush is a forward‑thinking, technology‑driven customer experience platform that partners with global brands to deliver seamless, personalized support and sales solutions. With a mission to empower teams and delight customers, we blend cutting‑edge AI, data analytics, and human expertise to create scalable, high‑impact service models. Our remote‑first culture values autonomy, continuous learning, and a results‑oriented mindset, making brighthush the ideal environment for ambitious professionals who thrive on flexibility and growth.

Why Join brighthush?

At brighthush, we believe that great talent deserves great opportunities. Whether you’re a seasoned customer support professional or a sales enthusiast looking to expand your skill set, we offer:

• Fully remote work from anywhere in the world – no commute, no office constraints.
• Daytime shifts only (Monday‑Friday), ensuring a healthy work‑life balance.
• Competitive hourly rate (starting at €20/hour) with the potential for performance‑based bonuses.
• Comprehensive, fully paid training that covers product knowledge, customer engagement techniques, and advanced sales strategies.
• Long‑term, stable collaboration with a portfolio of international and local clients.
• Clear career progression pathways – from support specialist to senior account manager or team lead.
• A culture that celebrates innovation, teamwork, and personal development.

Key Responsibilities

As a Remote Danish‑Speaking Customer Support & Sales Specialist, you will be the frontline ambassador for brighthush’s clients, ensuring exceptional service and driving revenue growth. Your day‑to‑day tasks will include:

• Inbound Customer Support – Handle incoming inquiries via phone, email, or chat with professionalism and empathy.
• Provide accurate, up‑to‑date information about products, services, and policies.
• Resolve issues efficiently, escalating complex cases to the appropriate teams while maintaining a high first‑contact resolution rate.
• Document all interactions in the CRM, ensuring data integrity and compliance with data protection standards.
• Maintain a proactive approach to customer satisfaction, following up on unresolved tickets and gathering feedback.
• Inbound / Warm Sales – Engage with pre‑qualified leads, present product solutions, and guide prospects through the sales funnel.
• Identify customer needs, recommend tailored solutions, and negotiate terms to close deals.
• Track sales metrics, update pipeline status, and report on performance against individual and team targets.
• Collaborate with marketing and product teams to refine messaging, improve conversion rates, and share customer insights.

Essential Qualifications

• Fluent Danish (C1 level) – both written and spoken.
• Strong English proficiency (B2 level or higher) for internal communication and documentation.
• Freelance status with the ability to issue professional invoices.
• Excellent written and verbal communication skills, with a knack for clear, concise messaging.
• High attention to detail, accuracy, and organizational discipline.
• Reliable, self‑motivated, and results‑oriented mindset – especially for sales roles.
• Experience in customer support or sales (preferred but not mandatory).
• Comfortable using CRM systems, chat platforms, and basic office software.

Preferred Qualifications & Skills

• Previous experience in a B2B or B2C support environment.
• Knowledge of SaaS products or technology solutions.
• Experience with inbound marketing funnels and lead nurturing.
• Familiarity with data privacy regulations (GDPR, CCPA).
• Proficiency in additional languages (French, Spanish, German, Italian, Portuguese, Swedish, Hungarian, etc.) – a plus for future expansion projects.
• Strong analytical skills – ability to interpret metrics and drive continuous improvement.

What We Provide

• Fully Paid Training – From product deep dives to sales coaching, we equip you with the tools you need to succeed.
• Access to a robust knowledge base, internal wikis, and a supportive community of peers.
• Regular performance reviews and feedback sessions to help you grow.
• Flexible scheduling – you set your own hours within the daytime window.
• Competitive compensation structure with the potential for bonuses based on performance.
• Health and wellness resources, including virtual fitness classes and mental health support.
• Opportunity to work with a diverse, international client base and gain cross‑cultural experience.

Work Environment & Culture at brighthush

brighthush thrives on a culture of transparency, collaboration, and continuous learning. We celebrate diversity and encourage every team member to bring their authentic self to work. Our remote-first approach means you’ll have the freedom to work from your preferred location while staying connected through:

• Weekly virtual team huddles and monthly all‑hands meetings.
• Digital channels for knowledge sharing (Slack, Teams, Confluence).
• Mentorship programs pairing new hires with seasoned professionals.
• Annual virtual retreats and team‑building activities.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is limited only by your ambition. We provide:

• Structured learning paths – from support specialist to senior account manager, team lead, or product specialist.
• Access to industry certifications (e.g., Salesforce, HubSpot, Zendesk).
• Cross‑functional projects that expose you to product development, marketing, and analytics.
• Leadership training for those aspiring to manage teams.
• Clear metrics and KPIs that help you track progress and showcase achievements.

Compensation & Benefits

While the base hourly rate starts at €20, your earnings can increase through:

• Performance bonuses tied to customer satisfaction scores and sales targets.
• Commission structures for closed deals.
• Referral bonuses for bringing in qualified talent.

Additional benefits include:

• Health insurance options (optional, with company contribution).
• Paid time off and flexible holidays.
• Professional development stipend.
• Access to a digital library of courses and webinars.

How to Apply

Ready to take the next step in your career? Submit your application through the link below. We’re excited to meet talented Danish‑speaking professionals who are eager to deliver outstanding customer experiences and drive revenue growth for our global clients.

Apply to brighthush Today

Final Thoughts

At brighthush, we’re not just building a customer support and sales team – we’re cultivating a community of high‑performing, globally minded professionals who value flexibility, growth, and impact. If you’re fluent in Danish, passionate about customer success, and ready to work with a dynamic, international portfolio, we invite you to join us on this exciting journey. Your expertise will help shape the future of customer experience, one conversation at a time.