[Remote] DevOps Engineer, DevEx

Note: The job is a remote job and is open to candidates in USA. Mark43 is hiring a DevOps Engineer, DevEx to own and evolve its internal developer platform and improve reliability, scalability, and developer productivity. The role focuses on self-service platform capabilities, developer workflows, CI/CD and GitOps practices, operational excellence, and cross-team platform initiatives.

Responsibilities

• Owning and evolving Mark43's internal developer platform, focusing on reliability, scalability, and developer productivity
• Building self-service platform capabilities (Infrastructure-as-Code modules, GitOps workflows, golden paths, and onboarding templates)
• Improving developer experience (DevEx) by reducing friction in local development, CI/CD pipelines, deployments, and debugging workflows
• Designing and optimizing pipeline-as-code systems to improve build performance, reliability, and feedback cycles
• Driving adoption of GitOps and Infrastructure as Code best practices across the organization
• Leading initiatives to improve operational excellence, including system reliability, resilience, and incident response
• Partnering closely with Product, Engineering, and Security teams to align platform capabilities with business needs
• Owning and delivering large, cross-team platform initiatives that shape how engineers build and operate software at MARK43
• Participating in a shared on-call rotation to support critical infrastructure

Skills

• Applicants must be authorized to work for any employer in the country in which the role is being hired
• We are unable to sponsor or take over sponsorship of an employment visa at this time
• Prior experience in observability platforms is not required
• 5+ years of experience in Platform Engineering, DevOps, and/or Developer Experience
• Strong experience with AWS  and cloud-native architectures
• Deep experience with Kubernetes and containerized systems
• Strong experience with Infrastructure as Code (Terraform) and GitOps (e.g., ArgoCD)
• Experience building and optimizing CI/CD systems and pipeline-as-code workflows
• Demonstrated ability to improve developer experience and platform usability at scale
• Strong systems thinking, including tradeoffs between reliability, cost, and developer velocity
• Understanding of security and compliance best practices in cloud environments
• Familiarity with defining SLOs, alerting strategies, instrumentation best practices
• Experience with developer platforms and modern build systems
• Experience improving local development environments (e.g., devcontainers, Docker workflows, Tilt/Skaffold)
• Exposure to FinOps practices and cost optimization
• Experience integrating AI/LLM capabilities into developer workflows, such as:
• AI-assisted debugging or incident triage
• Automated incident summaries or developer assistants
• Knowledge of compliance and data governance requirements in regulated environments

Benefits

• Bonus
• Equity
• A comprehensive benefits package
• A team that values your ideas, ownership, and technical leadership
• The opportunity to build mission-critical software that directly impacts public safety
• Career growth in an environment that recognizes and rewards impact
• A highly collaborative culture across Platform, Product, Engineering, Security, and Technical Services
• Remote-friendly work; candidates must work from approved states

Company Overview