[Remote] Director, Industry Practice Lead - Higher Education

Note: The job is a remote job and is open to candidates in USA. Panopto is hiring a Director, Industry Practice Lead – Higher Education to serve as its higher education domain authority and support growth across the sector. The role builds institutional pipeline, advises on strategic sales opportunities and customer adoption, and develops domain content and frameworks to inform product and go-to-market teams.

Responsibilities

• Represent Panopto as a leading voice at major academic gatherings (e.g., EDUCAUSE, OLC, POD Network), executive roundtables, and campus panels. Activate your network of higher education leaders to build brand trust, generate new institutional prospects, and expand the top-of-funnel pipeline
• Partner with Account Executives on high-profile institutional opportunities as an academic peer and product expert. Seamlessly discuss pedagogical trends, campus IT vision, accessibility mandates, and Jobs to Be Done (JTBD) to build trust without carrying direct deal-closing responsibility
• Conduct strategic health and usage reviews with existing institutional accounts to evaluate platform adoption, understand academic goals, and prescribe tailored solution strategies that improve usage across departments and uncover expansion potential
• Develop practitioner-focused domain playbooks, usage frameworks, and industry point-of-view content centered on campus pain points. Synthesize field signals regarding accessibility standards (WCAG/ADA), lecture capture infrastructure, LMS workflows, and AI in pedagogy to guide internal Product and Product Marketing teams

Skills

• Bachelor's degree in Educational Technology, Higher Education Administration, Information Technology, or a related field (or equivalent practical experience)
• 8+ years of total experience combining higher education leadership (e.g., Academic Technology, Distance Education, Campus IT) with 3+ years of commercial GTM experience at an ed-tech provider
• Deep expertise in Learning Management Systems (Canvas, Blackboard, D2L Brightspace, Moodle), video infrastructure (Panopto, Kaltura, Echo360, YuJa), and campus IT architecture
• Ability to demonstrate platform capabilities through a pedagogical and user-outcome lens
• Proven track record as a keynote speaker, conference presenter, or published writer skilled at engaging academic, technical, and executive audiences
• Comprehensive understanding of higher-ed procurement cycles, WCAG/ADA accessibility standards, AI in pedagogy, and academic governance
• Master's or Ph.D. in Educational Technology, Instructional Design, or Higher Education Leadership
• Active committee involvement or advisory roles in national higher education organizations (EDUCAUSE, OLC, QM, WICHE-SAN)
• Direct experience leading campus-wide enterprise technology migrations or modernizations

Benefits

• Eligible for a bonus as part of the compensation package.
• Health insurance
• Flexible spending accounts
• Retirement savings plans
• Life and disability insurance programs
• Programs that provide for both paid and unpaid time away from work

Company Overview

Company H1B Sponsorship