[Remote] Director, Marketing Business Strategy & Operations

Note: The job is a remote job and is open to candidates in USA. Zscaler is hiring a Director of Marketing Business Strategy & Operations to partner with the CMO and align its global marketing organization. The role leads annual planning, strategic initiative coordination, executive operating rhythms, organizational communications, and cross-functional go-to-market collaboration.

Responsibilities

• Partner with the CMO on Global Strategy & Annual Planning: Collaborate with the CMO to define, communicate, and track global marketing priorities. Lead integrated annual operating planning cycles in partnership with Finance and HR while establishing clear metrics to monitor progress via executive dashboards
• Drive Alignment Across Key Strategic Initiatives: Serve as the central coordinator for high-impact business moments and strategic initiatives. Proactively identify and resolve operational gaps, monitor pipeline health, and track outcomes to ensure organizational success
• Manage Executive Rhythm & Performance Read-Outs: Lead the operational cadence of the marketing organization—including Marketing Leadership Team (MLT) meetings, quarterly offsites, Board of Directors preparation, QBRs, and marketing scorecards. Analyze key performance data to empower executive decision-making and provide clear visibility into team impact
• Lead Executive & Organizational Communications: Direct internal communications strategies (including the Marketing Pulse newsletter, Marketing All-Hands, weekly leadership updates, and bi-annual stakeholder pulse surveys) to foster transparency, trust, and organizational alignment
• Facilitate Cross-Functional GTM Collaboration: Act as a strategic liaison between Marketing, Product, and broader Go-To-Market (GTM) teams. Strengthen feedback loops, resolve cross-functional bottlenecks, and ensure clear follow-through on shared commitments

Skills

• 7+ years of progressive experience in business strategy, marketing operations, product marketing, or cross-functional leadership within tech, SaaS, or complex matrixed business environments
• Proven track record of leading annual operating planning, cross-functional governance, and organizational rhythm for multi-disciplinary GTM teams
• Strong analytical capabilities with experience synthesizing performance data into clear, actionable executive presentations and recommendations
• Outstanding communication, facilitation, and project management skills, with a demonstrated ability to influence and align diverse stakeholder groups
• Active interest or experience in leveraging modern AI tools and digital productivity platforms to streamline workflows and augment strategic decision-making
• Deep understanding of the modern SaaS marketing engine (including brand, internal/external communications, demand generation, and pipeline dynamics)
• Proactive mindset with a history of anticipating organizational needs, eliminating operational friction, and driving execution in a growth-oriented environment
• Strong AI fluency, including experience using Generative AI platforms and LLMs to accelerate data synthesis, solution design, and automated workflows

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks
• Remote work

Company Overview

Company H1B Sponsorship