[Remote] Director of Operations Integration

Note: The job is a remote job and is open to candidates in USA. Gastro Health is hiring a Director of Operations Integration to lead its enterprise Integration Management Office and oversee onboarding, stabilization, and optimization of acquired practices, joint ventures, and other strategic transactions. The role manages integration portfolios and resources, leads two integration operations managers, and coordinates with physicians, operational leaders, support functions, and stakeholders to ensure consistent execution and high-quality patient care.

Responsibilities

• Lead the enterprise Integration Management Office (IMO) for acquisitions, mergers, strategic partnerships, joint ventures and other assigned transactions
• Directly lead, coach, develop, and deploy two Managers of Integration Operations; establish clear roles, performance expectations, coverage plans, and development priorities
• Establish portfolio governance, integration priorities, resource allocation, milestone expectations, decision rights, and escalation pathways across concurrent transactions
• Serve as the senior liaison among support center teammates, market leaders, physicians, third-party delivery partners, and acquisition stakeholders to ensure organized, thoughtful, and timely execution
• Oversee on-site operational assessments and gap analyses; ensure findings, risks, dependencies, and recommended actions are clearly documented and presented to internal and external stakeholders
• Identify operational improvements and M&A synergies; prioritize opportunities and incorporate approved initiatives into integration workplans and value-realization tracking
• Lead recurring integration portfolio reviews and provide concise executive reporting on status, milestones, risks, decisions, resource constraints, and performance
• Oversee post-close practice stabilization, including teammate onboarding, physician and stakeholder engagement, KPI monitoring, service continuity, issue resolution, and transition to steady-state operations
• Provide oversight for integration of clinical and administrative systems, including EMR, practice management, scheduling, billing, reporting, and other enabling platforms
• Coordinate with Compliance, Legal, Finance, Human Resources, Revenue Cycle, Technology, Credentialing, Marketing, Operations, Clinical Services, and other functions to align integration activities and resolve cross-functional dependencies
• Ensure integration activities appropriately address applicable regulatory, payer, credentialing, contracting, and company requirements in partnership with responsible functional leaders
• Own, refine, and enforce a standardized integration playbook covering people, process, systems, governance, communications, and post-close stabilization
• Create and maintain tools, templates, dashboards, KPIs, and operating cadences that improve consistency, accountability, visibility, and scalability across integrations
• Manage and monitor integration workplans using approved tools, including Smartsheet, OneDrive, Microsoft Teams, and other assigned platforms
• Provide or coordinate interim and transitional practice-management support when required to sustain operations
• Deploy available integration resources to enterprise strategic initiatives, Project Horizon priorities, process improvement work, and PMO responsibilities during periods of lower transaction activity
• Lead change-management activities associated with integration and strategic initiatives, with emphasis on clear communication, physician engagement, teammate readiness, and adoption
• Other duties as assigned
• Travel domestically as needed, up to 75%

Skills

• 8-10 years in physician practice operations, multi-site management, or healthcare integration
• 5 or more years leading complex cross-functional programs, integrations, or transformation initiatives
• Expert knowledge of physician practice operations (front office, back office, revenue cycle, EMR workflows)
• Demonstrated success in change management and physician/staff engagement during acquisitions
• Demonstrated experience managing and developing leaders and teams
• Executive-level communication, relationship management, and stakeholder influence
• Portfolio, program, and project management across multiple concurrent priorities
• Strong knowledge of physician practice operations, including front-office, back-office, revenue cycle, clinical, and EMR workflows
• Analytical problem solving, risk identification, decision support, and performance management
• Change leadership and physician and teammate engagement during periods of transition
• Organization, planning, time management, sound judgment, and attention to detail
• Ability to build scalable standards while adapting to the needs of individual practices and markets
• Interest in using digital technology, data, and automation to improve execution and visibility
• BA/BS or graduate education preferred
• Experience supporting mergers, acquisitions, partnerships, or organizational integrations preferred

Benefits

• Consistent hours; no weekends or evenings.
• Paid holidays.
• Paid time off (PTO).
• Medical, dental, and vision coverage.
• Spending accounts, including HSA and FSA.
• Life insurance and AD&D coverage.
• Short- and long-term disability coverage.
• Accident coverage.
• Critical illness coverage.
• Hospital indemnity coverage.
• Legal services coverage.
• Identity theft coverage.
• Pet coverage.
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees.
• Discretionary profit-sharing with employer contributions of 0%–4% for eligible employees.
• Remote work (any location).

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