[Remote] Director of Sales, Strategic Accounts (Northeast)

Note: The job is a remote job and is open to candidates in USA. Axon is hiring a Director of Sales, Strategic Accounts to lead sales performance and a team of Key Account Executives serving its largest U.S. State & Local Law Enforcement agencies. The role owns segment strategy, forecasting, strategic customer relationships, and cross-functional coordination to grow adoption of Axon’s products and services.

Responsibilities

• Bookings and revenue performance for the NE strategic accounts segment
• People leadership for a team of high-performing Key Account Executives (core sellers)
• Strategic account execution across complex, multi-stakeholder deals
• Adoption of Axon’s full ecosystem- from TASER and sensors to software, AI, and real-time operations
• Directly lead a team of Key Account Executives covering Axon’s most strategic State & Local Law Enforcement accounts
• Recruit, onboard, and develop top sales talent; build a high-bar, accountable, performance culture
• Set clear expectations around territory planning, pipeline hygiene, prospecting, and ecosystem selling
• Conduct regular 1:1s, field rides, and deal reviews focused on coaching to outcomes, not just activity
• Create an environment of continuous learning around Axon’s expanding product set, competitive landscape, and public safety trends
• Build and execute a comprehensive go-to-market plan for the strategic accounts segment aligned with Axon’s strategic priorities
• Define account segmentation, coverage models, and territory design to maximize growth and customer impact
• Drive multi-product, multi-year, enterprise agreements that land and expand Axon’s ecosystem within agencies
• Champion AI and real-time operations offerings as core to the Axon value proposition, not add-ons
• Partner closely with Majors, Mid City, Small City, Inside Sales, and New Products leaders to ensure a coordinated coverage model across shared customers
• Own forecast accuracy and segment performance against quarterly and annual bookings targets
• Establish disciplined pipeline standards (coverage ratios, stage definitions, conversion benchmarks) and hold the team accountable
• Run tight operating cadences: QBRs, weekly forecast calls, and deal strategy sessions grounded in data
• Leverage Salesforce and BI tools to understand trends in win/loss, product mix, pricing, and cycle time, and translate insights into specific actions
• Act as executive sponsor on the highest-impact opportunities and renewals in the strategic accounts segment
• Build deep relationships with chiefs, sheriffs, command staff, IT leaders, procurement, and political stakeholders to navigate complex decision processes
• Guide the team through large, multi-year RFPs and competitive bids, ensuring we position Axon’s differentiated value and total cost of ownership
• Orchestrate cross-functional deal teams (Sales Engineering, Professional Services, Customer Success, Legal, Finance) to deliver clean, scalable, and winnable proposals
• Collaborate with Product, Marketing, Sales Strategy, Revenue Intelligence, and Customer Success to:
• Shape segment narratives and campaigns tailored to State & Local Law Enforcement
• Identify whitespace, expansion, and cross-sell opportunities
• Influence product roadmap with field feedback from strategic agencies
• Represent the voice of the strategic accounts customer in internal planning, helping Axon prioritize what matters most to large agencies

Skills

• 10+ years of progressive experience in enterprise or strategic sales, with at least 5+ years leading frontline sales teams
• Proven success leading high-performing sales teams in complex, multi-product environments
• Experience selling to public sector / SLED
• Demonstrated ability to: + Exceed multi-million-dollar bookings and revenue targets through team leadership + Guide teams through long, complex sales cycles with multiple stakeholders and formal procurement + Structure multi-year, multi-product agreements that balance customer outcomes and Axon's growth
• Strong operational discipline: expert in pipeline management, forecasting, and territory planning
• Excellent executive presence and communication skills—comfortable presenting to C-level, elected officials, command staff, and Axon executives
• High learning agility with the ability to quickly understand and coach others on Axon's full technology ecosystem
• Deep alignment with Axon's mission to protect life, capture truth, and accelerate justice; genuine empathy for the challenges facing law enforcement and communities today
• (SaaS, hardware + software, or public sector technology strongly preferred)
• Ideally State & Local Law Enforcement or adjacent public safety markets a plus

Benefits

• 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• Snacks in Axon's offices

Company Overview

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