[Remote] Director of Strategy & Operations

Note: The job is a remote job and is open to candidates in USA. Candid is seeking a Director of Strategy & Operations to define and execute growth initiatives beyond its core clear aligner business. The role leads new product and business development, international expansion, AI opportunities, and cross-functional execution from concept through launch.

Responsibilities

• Own new product strategy. Identify opportunities to expand Candid’s offering, understand customer needs and market dynamics, and determine where we should invest across new products, services, and verticals
• Build new products and verticals from 0 to 1. Take the highest-potential opportunities from idea to launch, owning the strategy, business case, operating model, go-to-market approach, and early execution required to prove and scale the opportunity
• Lead international expansion. Determine where and how Candid should expand geographically, evaluate market attractiveness and entry strategies, and lead the cross-functional work required to enter new markets
• Partner with our commercial teams. Work closely with Sales and other customer-facing teams to identify unmet needs, test new ideas, and turn opportunities from the field into scalable offerings
• Drive Candid’s use of AI. Identify and lead opportunities to use AI and emerging technologies to create new capabilities, accelerate new initiatives, and meaningfully change how we operate
• Lead cross-functional execution. Bring together teams across Candid to turn new ideas into reality, creating alignment, solving problems, and driving initiatives from concept through launch

Skills

• 8+ years of experience in strategy, management consulting, business operations, general management, new ventures, or a related field
• A track record of taking new products, businesses, markets, or complex initiatives from idea through execution and delivering measurable results
• Exceptional business judgment and structured problem-solving skills, with the ability to quickly understand unfamiliar markets, business models, and operational challenges
• Strong product and commercial instincts, with the ability to identify customer needs and translate them into compelling business opportunities
• A builder mentality—you're energized by starting with a blank page, creating structure in ambiguous situations, and turning ideas into something real
• Strong financial and analytical skills, with the ability to evaluate market opportunities, business models, unit economics, and investment tradeoffs
• Experience developing and managing strategic partnerships
• Proven ability to lead complex, cross-functional initiatives and influence senior stakeholders across an organization
• Experience managing and developing high-performing team members
• Excellent communication skills, with the ability to turn complex problems into clear recommendations and inspire action across teams
• Fluency with AI tools and a strong point of view on how AI and automation can transform products, workflows, and businesses
• High intellectual curiosity, strong ownership, and a bias toward action
• Comfort operating in a dynamic environment where priorities evolve quickly and the path forward isn't always obvious
• Experience in healthcare, healthtech, dental, SaaS, marketplaces, or other operationally complex businesses is a plus

Benefits

• Stock option plan to give our employees a direct stake in Candid’s success
• Unlimited PTO
• Work from home stipend
• Comprehensive health coverage (medical, dental, vision) and generous parental leave
• Significant discount on our customized treatment plans and aligners
• You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning
• This is a remote role. We are open to candidates located in the United States.

Company Overview

Company H1B Sponsorship