[Remote] Enterprise Account Executive

Note: The job is a remote job and is open to candidates in USA. Freshworks builds customer and employee experience software. The Enterprise Account Executive drives growth by developing strategic enterprise accounts, managing complex SaaS sales cycles, and building customer relationships to close deals and meet revenue goals.

Responsibilities

• Engage, Discover & Drive Results: Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets
• Execute the Sales Process: Lead the full sales cycle from prospecting to negotiation and closure while surpassing revenue goals
• Articulate Value: Build trusted relationships with C-level executives by understanding their business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations. Stay informed on competitive dynamics and product innovation to represent Freshworks confidently
• Learn & Collaborate: Partner cross-functionally with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences. Mentor and coach peers to strengthen overall team performance
• Hunt & Prospect: Develop and maintain a robust, high-quality pipeline with accurate forecasting and complete opportunity tracking. Travel as needed to engage customers in person, build meaningful relationships, and represent Freshworks with authenticity and purpose

Skills

• 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts, with a strong track record of consistently meeting or exceeding revenue goals
• Proven ability to navigate complex, medium-to-long enterprise sales cycles, foster trusted relationships with both technical and executive stakeholders, and deliver measurable business outcomes
• Skilled in prospecting, pipeline management, and accurate forecasting, ensuring a consistent flow of opportunities and predictable results
• Strong solution-selling skills with the ability to listen, understand diverse customer challenges, and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that enhance productivity, engagement, and ROI
• Collaborative and analytical, with a customer-first mindset and the ability to partner across teams and use insights to drive sustainable growth

Benefits

• Multiple options for dental, medical, vision, disability and life insurances
• Equity + ESPP
• Flexible PTO
• Flexible spending
• Commuter benefits
• Wellness benefits
• Adoption and parental leave benefits

Company Overview

Company H1B Sponsorship