[Remote] Enterprise Accounts Executive I

Note: The job is a remote job and is open to candidates in USA. MSC Industrial Supply Co. is hiring an Enterprise Accounts Executive I to grow revenue and account penetration across large enterprise customers. The role develops strategic account plans, builds executive relationships, leads contract negotiations and renewals, and coordinates internal teams to deliver customer solutions.

Responsibilities

• Drive revenue and profitability growth targets through maximizing penetration across large accounts with annual revenue potential exceeding $20M per year
• Build and maintain executive-level relationships, becoming trusted experts in the customer's business, industry, and emerging trends
• Collaborate with internal MSC teams to align solutions and capabilities with customer needs
• Develop and execute comprehensive strategic account plans for assigned customers, working closely with Key Accounts, Business Development, Specialists, and Commercial Operations teams to achieve shared objectives
• Lead negotiations and renewals for large enterprise contracts, proactively renewing accounts without RFPs when possible. Renegotiate underperforming or non-compliant agreements to ensure alignment with organizational goals
• Prepare detailed financial models to forecast account performance over the life of agreements. Regularly document and communicate variances between forecasted and actual sales performance to leadership teams
• Collaborate with field leadership to customize account coverage strategies, ensuring alignment with customer service level expectations and cost-reduction goals. Maintain strong working relationships with corporate customer support teams
• Monitor customer performance and effectiveness of the value proposition by conducting quarterly business reviews (QBRs/CIRs) with assigned accounts to address evolving customer objectives and implementation timelines. Prepare and deliver financial-based sales presentations and proactive proposals
• Communicate strategic account plans, contract updates, corrective actions, and at-risk accounts to sales and service teams in alignment with Communication SOPs. Align team activities to balance customer initiatives with MSC shareholder priorities
• Oversee the implementation of new enterprise site locations, setting clear objectives for each site. Track progress and collaborate with MSC associates to achieve goals through coaching and support
• Demonstrate a proactive, problem-solving mindset to overcome obstacles, support new initiatives, and ensure customer compliance, growth, and profitability. Implement corrective action plans when commitments are not met
• Participate in customer networking events, committees, and professional development training. Foster MSC's culture and mission throughout the organization, supporting unity of purpose and continuous improvement
• Engage in special projects and additional responsibilities as assigned, contributing to organizational objectives and driving innovation in customer solutions

Skills

• Experience articulating business drivers, balance sheets and total cost of ownership concepts with executives and decision makers
• Ideal candidates must have excellent communication, collaboration, strategic planning, negotiation and listening skills
• The Enterprise Account Executive I must have strong process discipline and the ability to build and execute strategic account plans by collaborating cross-functionally across the entire organization
• Bachelor's degree or a minimum of eight years of equivalent experience required
• At least two years of progressive growth in job responsibilities required
• Three to four years' experience in account management, customer success, or sales environment
• Experience with large account sales and/or large account penetration, negotiation, and maintenance techniques is required
• Excellent written and verbal communication skills
• Excellent relationship building and stakeholder management skills, with the ability to engage decision makers and influencers
• Strong problem solving and analytical skills with the ability to analyze data, identify trends and recommend actionable improvements
• Strong leadership, strategic thinking, and customer service orientation
• Proficiency in CRM software (Salesforce or equivalent) and data analysis tools (Excel, Tableau)
• Proficiency in Microsoft Office Suite
• Ability to thrive and manage multiple accounts and projects in a fast-paced, team-oriented environment
• Applicants must be currently authorized to work in the United States
• We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time
• Industrial or manufacturing segment experience preferred

Benefits

• This position is remote.
• Commission.
• Dynamic healthcare plans.
• Generous 401K and stock purchasing programs.
• Tuition reimbursement opportunities.
• Paid time away for holidays, vacations, and illness.
• Opportunity to join Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able; open to all associates and designed to promote awareness, collaboration, and respect.

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