[Remote] Epic Patient Access (Cadence/Prelude/RTE) Analyst

Note: The job is a remote job and is open to candidates in USA. The Judge Group is seeking an Epic Patient Access Analyst to support Patient Access teams and Epic applications, including Cadence, Prelude, Referrals, Hello World, and RTE. The role configures and maintains Epic systems, translates user requirements into designs, supports upgrades and incidents, and works with operational teams, trainers, and end users.

Responsibilities

• Candidate will be working with Patient Access teams. They will be working on Prelude, RTE, Referrals, Hello World and Cadence support
• Working on Epic Cadence/Prelude configuration changes and build by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects
• Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy
• Serve as a mentor/subject matter expert to local and client-based team members
• Participate in medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
• Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
• Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems
• Provide support of application incidents reported through the help desk
• Provide assigned support during go-lives and system upgrades
• Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
• Work with trainers to develop and maintain application specific training curriculum and materials
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end user communities, customers and business partners
• Attend, participate in, and contribute to various project meetings

Skills

• Active Epic certifications in Cadence, Prelude, Referrals, and RTE
• 4+ years of healthcare experience
• 4+ years of experience with Epic Patient Access applications
• Hands-on experience with Hello World, Welcome, E-Signature, and RTE
• Knowledge of Patient Access workflows and Revenue Cycle processes
• Experience supporting upgrades, maintenance, and project work

Benefits

• Medical, Dental, and Vision Insurance is offered to qualified candidates.

Company Overview

Company H1B Sponsorship