Remote Position
[Remote] Field Excellence Lead - Account Management & New Launches (Immunology)
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Biogen is a mid-sized biotechnology company committed to excellence and innovation. They are seeking a Field Excellence Lead for New Products & Account Management to design and execute operational launch roadmaps, focusing on new therapeutic launches and ensuring optimal field execution.
Responsibilities
- Design and execute the Launch Operational Plan, architecting and implementing a robust Strategic Account Management capability for Lupus & Nephrology launches
- Proactively monitor field execution to identify operational barriers and best practices, translating insights into scalable action plans
- Establish and monitor a Launch Brand Operational Annual Roadmap with clear KPIs, deliverable milestones, and governance decision-making
- Architect and implement a robust Strategic Account Management capability to shift from transactional selling to enterprise-level partnerships
- Act as the central clearinghouse for field force excellence innovation and maintain routine cadence of launch optimization feedback sessions
- Influence Franchise Heads and Sales VPs using data and field credibility to drive adoption of new operational initiatives
- Provide strategic input for the annual Brand Plan regarding field execution, emphasizing critical opportunities and barriers
- Identify high-level skill gaps in the field force and partner with commercial learning for targeted interventions
- Establish operational milestones for the year, including recurring tasks and special projects
- Develop quarterly deliverables for future launches, including Franchise Opportunity Playbooks, Execution Gap Assessments, Operational Assessments, and QBRs
Skills
- Bachelor's degree with 12+ years of progressive experience in the Pharmaceutical/Biotech industry
- Must have significant experience in Commercial Operations or Sales Excellence leadership, with a strong preference for immunology therapeutic area experience
- Proven track record in a Launch-Phase Field Leadership role (e.g., Division Sales Manager, Regional Sales Director, or National Sales Lead)
- Experience designing and/or working in a Strategic Account Management team
- Ability to anticipate future trends and plan proactively
- Comfortable navigating complex data for actionable insights
- Mastery in influencing disparate stakeholders toward common operational goals
- Willingness to challenge traditional models and drive innovation
- Strong stakeholder management skills and experience in change management
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Company Overview
Company H1B Sponsorship