Remote German‑Speaking Sales & Customer Success Consultant – Full‑Time, Shift Flexibility, No Prior Experience Required – Join brighthush

About brighthush

brighthush is a forward‑thinking digital consultancy that empowers businesses to unlock the full potential of their sales and customer engagement strategies. With a portfolio that spans e‑commerce, SaaS, and B2B service providers, we blend data‑driven insights with human‑centric design to create seamless customer journeys. Our mission is simple: help our clients shine brighter by turning every interaction into an opportunity for growth.

Founded in 2018, brighthush has rapidly become a trusted partner for companies across Germany and beyond. We pride ourselves on a culture that values curiosity, collaboration, and continuous learning. Whether you’re a seasoned sales professional or a motivated newcomer, you’ll find a place at brighthush where your ideas are heard and your impact is measurable.

Why Join brighthush?

At brighthush, we believe that the best results come from a blend of passion, purpose, and professional development. Here’s what you can expect when you become part of our remote team:

• Flexible Remote Work: Work from anywhere in Germany with a fully equipped home office setup.
• Dynamic Shift Structure: Adapt your schedule to fit your lifestyle while ensuring coverage from 08:00 to 20:00.
• Growth‑Oriented Environment: Access to ongoing training, mentorship programs, and a clear career ladder.
• Competitive Compensation: Base salary of €30,000 per year, with performance bonuses and equity options.
• Comprehensive Benefits: Generous paid time off, health and wellness stipends, and a company‑wide wellness program.
• Inclusive Culture: A diverse, supportive community that celebrates individuality and fosters belonging.

Key Responsibilities

As a Remote Sales & Customer Success Consultant at brighthush, you will be the linchpin between our clients and our solutions. Your day‑to‑day tasks will include:

• Client Relationship Management: Build and nurture long‑term relationships with existing customers, ensuring their needs are met and expectations exceeded.
• Inquiry Handling & Qualification: Respond to inbound inquiries with professionalism and speed, qualifying prospects to determine fit and potential value.
• Contract Negotiation & Closure: Lead the sales cycle from proposal to contract signing, ensuring a smooth transition and a win‑win outcome for both client and brighthush.
• Cross‑Functional Collaboration: Work closely with marketing, product, and support teams to align client goals with our service offerings.
• Data‑Driven Reporting: Track key metrics such as conversion rates, churn, and upsell opportunities, and present insights to senior leadership.
• Continuous Improvement: Identify process bottlenecks and propose enhancements to improve customer satisfaction and operational efficiency.

Essential Qualifications

We’re looking for candidates who bring the right mix of skills, attitude, and potential. The following qualifications are essential for success in this role:

• German Language Proficiency: Native or near-native fluency in German (written and spoken).
• Structured Work Style: Ability to manage multiple tasks, prioritize effectively, and maintain meticulous records.
• Self‑Motivation & Initiative: Demonstrated drive to set goals, pursue them relentlessly, and take ownership of outcomes.
• Availability for Shift Work: Willingness to work flexible hours between 08:00 and 20:00, including occasional weekends or evenings as needed.
• Strong Communication Skills: Clear, persuasive, and empathetic communication with clients and internal stakeholders.
• Tech Savvy: Comfortable using CRM systems (e.g., Salesforce, HubSpot), MS Office, and collaboration tools (Slack, Teams).

Preferred Qualifications

While not mandatory, the following experiences and attributes will give you a competitive edge:

• Prior experience in sales, customer success, or account management.
• Familiarity with SaaS or digital product ecosystems.
• Experience working in a remote or distributed team environment.
• Knowledge of data analytics tools (e.g., Google Analytics, Tableau).
• Previous exposure to B2B or B2C customer journeys.

Core Skills & Competencies

Success at brighthush hinges on a blend of technical and soft skills. The ideal candidate will excel in the following areas:

• Customer‑Centric Mindset: A genuine desire to solve problems and create value for clients.
• Strategic Thinking: Ability to see the big picture while managing day‑to‑day details.
• Negotiation & Persuasion: Skilled at guiding conversations toward mutually beneficial outcomes.
• Analytical Acumen: Comfortable interpreting data to inform decisions and forecast trends.
• Resilience & Adaptability: Thrive in a fast‑paced, evolving environment.
• Team Collaboration: Work effectively across departments and time zones.

Career Growth & Learning Opportunities

At brighthush, we view every role as a stepping stone to greater responsibility and impact. As you grow, you’ll have access to:

• Structured Learning Paths: Monthly workshops, industry conferences, and online courses tailored to your career goals.
• Mentorship from senior leaders who share their expertise and provide constructive feedback.
• Opportunities to transition into specialized tracks such as Sales Enablement, Product Management, or Client Success Leadership.
• Annual performance reviews that align your achievements with clear promotion criteria.

Work Environment & Culture

brighthush is built on the belief that a healthy work environment fuels creativity and productivity. Here’s what you’ll experience:

• Remote First: A fully virtual workplace that supports work‑life balance.
• Inclusive & Diverse: A team that celebrates different perspectives and backgrounds.
• Regular virtual coffee breaks, team‑building activities, and open‑door communication channels.
• Transparent decision‑making processes that empower employees at all levels.
• Commitment to sustainability: remote work reduces carbon footprint, and we invest in green initiatives.

Compensation & Benefits

Your contribution matters, and we reward it accordingly:

• Base Salary: €30,000 per year, commensurate with experience and performance.
• Performance Bonuses: Quarterly incentives tied to individual and team metrics.
• Equity Participation: Opportunity to own a piece of brighthush through our employee stock program.
• Paid Time Off: 30 days of vacation, plus public holidays and sick leave.
• Health & Wellness: Health insurance stipend, mental health resources, and a monthly wellness allowance.
• Professional Development: Annual budget for conferences, certifications, and courses.
• Technology Allowance: Home office equipment stipend and high‑speed internet reimbursement.

How to Apply

Ready to bring your energy, curiosity, and customer‑first mindset to brighthush? We’re excited to hear from you. Click the link below to submit your application and start the conversation about how you can help our clients shine brighter.