[Remote] Group Account Supervisor

Note: The job is a remote job and is open to candidates in USA. BGBx is an independent commercial solutions partner serving pharmaceutical and life science companies through consulting and communications. The Group Account Supervisor will lead client relationships, provide strategic counsel, oversee account delivery and financial performance, identify growth opportunities, and mentor Account team members in a collaborative, high-performing environment.

Responsibilities

• Lead the day-to-day client relationship, ensuring agency work aligns with brand strategy, client objectives, and agreed-upon quality, budget, and timeline standards
• Serve as a trusted client advisor by developing a deep understanding of the client’s business, anticipating needs, navigating challenges, and providing proactive counsel
• Partner closely with Medical, Creative, Strategy, and other cross-functional leaders to provide strategic guidance and ensure strong, integrated delivery across the business
• Identify opportunities to deepen client relationships, expand existing business, and support organic account growth
• Maintain strong fiscal oversight, including scope management, staffing alignment, budget accountability, and overall financial health of assigned business
• Oversee work across the account to ensure teams are delivering against client expectations, strategic objectives, timelines, and scopes of work
• Build strong relationships across client organizations and serve as an effective liaison between clients and internal agency teams
• Mentor and develop Account team members through ongoing coaching, feedback, and structured professional development
• Foster a collaborative, accountable, and high-performing team culture while ensuring clear communication and alignment across teams
• Participate in local (tri-state) client travel as needed

Skills

• * Participate in local (tri-state) client travel as needed
• * Minimum of 5 years of progressive account management experience within HCP promotion, medical communications, consumer advertising, or a related healthcare agency environment
• * Demonstrated experience managing senior client relationships and serving as a strategic partner to clients
• * Strong understanding of account financials, including scopes of work, budgets, staffing, and overall account health
• * Experience managing, mentoring, and developing direct reports
• * Proven ability to collaborate effectively across Medical, Creative, Strategy, and other multidisciplinary teams
• * Strong strategic thinking, communication, organizational, and problem-solving skills
• * Ability to manage multiple priorities and navigate a fast-paced, evolving agency environment
• * Bachelor's degree required
• * Experience across multiple products, brands, therapeutic categories, and client organizations preferred
• * Master's degree in business, science, or a related discipline preferred

Benefits

• Health care insurance
• Retirement plans
• Generous paid time off and holidays
• Wellness benefits
• Life insurance
• Learning and development opportunities
• Other resources that support employees throughout their careers
• This position may be performed remotely within the United States
• A culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves

Company Overview