[Remote] GTM AI Engineer (Automation & AI)

Note: The job is a remote job and is open to candidates in USA. New Relic is hiring a GTM AI Engineer to build and maintain AI-powered systems that support its sales, expansion, and product-led growth teams. The role focuses on automating sales workflows, improving data quality and deal velocity, and connecting GTM tools into a scalable stack.

Responsibilities

• Assist in building and maintaining the systems that power our opportunity management, sales handoffs, forecasting, and post-sales workflows
• Spot gaps, solve edge cases, and ensure the funnel, from first meeting to renewal, runs smoothly and intelligently
• Deploy automations that surface "next-best actions," trigger timely follow-ups, and improve deal velocity using Clay, Boomi, Claude and Gemini
• Execute routine data hygiene and enrichment workflows across CRM records, ensuring data accuracy and completeness
• Test, monitor, and troubleshoot automated GTM workflows to identify edge cases and minimize operational drag
• Work side-by-side with Sales, Accounts, and Marketing teams to translate operational needs into technical solutions
• Help connect disparate GTM tools into a cohesive stack and continuously improve that stack as we scale
• Turn high-level GTM goals into reliable, scalable workflows while balancing speed with quality

Skills

• 2+ years of experience in GTM systems, revenue operations, or sales architecture at a fast-moving company
• Built or supported systems that power sales pipelines, post-sale processes, and customer lifecycle ops
• Hands-on experience building basic automations using webhooks, APIs, or low-code platforms
• Proven experience designing and executing marketing campaigns, personalized outreach, and lead nurturing strategies
• Enjoyment of working closely both with technical and non-technical teams to turn operational problems into clean system design
• Innate curiosity, a hands-on approach to experimentation, and strong analytical problem-solving skills
• Deep familiarity with key platforms across the modern GTM ecosystem including Salesforce, Hubspot, Salesloft, Marketo, Clay
• Proficiency in analytics and working with SQL to derive insights from data
• Experience maintaining database integrity across sales and marketing platforms through data validation, deduplication, and list hygiene
• A strong passion for applying AI to automate and enhance customer and sales workflows
• Visa sponsorship is not available for this position
• Hands-on experience designing AI-native products — MCP server, agentic workflows, autonomous systems, AI confidence visualization, human-in-the-loop flows, or building user trust in AI-generated outputs
• 1+ years of experience with iPaaS tools including but not limited to Boomi, Workato, Zapier, Celigo, n8n, Gong
• Experience with observability, incident response, or developer-facing infrastructure products

Benefits

• Eligible for a corporate bonus plan
• Healthcare, dental, and vision benefits
• Parental leave and planning
• Mental health benefits
• A 401(k) plan and match
• Flex time-off
• 11 paid holidays
• Volunteer time-off
• Flexible workforce model, including fully office-based, fully remote, or hybrid work

Company Overview