[Remote] High Speed Data (HSD) Systems Engineer (Remote)

Note: The job is a remote job and is open to candidates in USA. Cable One, through its Sparklight brand, provides connectivity services and supports customers and communities through reliable network infrastructure. The HSD Systems Engineer I deploys, upgrades, maintains, and troubleshoots High-Speed Data infrastructure, including DNS, DHCP, DOCSIS provisioning, and Linux systems. The role also focuses on automation, security, system availability, project implementation, documentation, and technical support.

Responsibilities

• Performs implementation of new software as it relates to Engineering technologies and projects
• Maintains the lifecycle management environment for all HSD applications; Assists with upgrades to technologies that rely upon backend applications
• Assists with the creation of Low-Level Design (LLD) documentation for configuration templates, method of procedures, application diagrams, knowledge base articles, bill of materials and support documentation
• Conducts training for new technology integration, technology upgrades, new product design, and implementation to relevant Cable One team members
• Analyzes project requests to estimate time and cost
• Works as part of a project team to determine requirements, risks, and limitations for each project scope
• Performs on-call duties, customer equipment escalations, and overnight network changes as assigned
• Configure, manage and troubleshoot Linux systems, DOCSIS provisioning, DNS and DHCP configuration, Authentication, Access Policies, and others to ensure optimal network performance, security, and connectivity
• Utilize Python, Ansible, or other scripting and programming tools, together with strong Linux administration skills to automate tasks, troubleshoot issues, and optimization
• Respond to requests escalated to HSD Systems Engineering Team and Perform on-call duties as assigned, being a technical point of contact for team

Skills

• Minimum two years related progressive experience in a network engineering role required
• Linux Administration: 4+ years hands-on experience managing CentOS or RHEL environments
• Automation & Scripting: Proficiency with Shell, Python, Perl, Docker, and/or Ansible for system automation and orchestration
• Network Engineering: 4+ years designing, deploying, and operating high-availability corporate and telecommunications networks
• Network Skills: Demonstrated expertise in advanced troubleshooting and in applying industry-standard network-security best practices
• Associate-level networking certification required
• Must be flexible and able to work on-call outside business hours
• Position will require up to 10% travel
• Proficiency in networking essentials
• Ability to manage vendor relationships
• Ability to troubleshoot escalated issues in relation to applications
• Bachelor's degree (B. A.) from four-year college or university preferred
• Previous working background in an MSO (Multiple System Operators) in the cable industry preferred
• Professional-level networking certification preferred
• Application design and implementation project experience in one or more of the following areas preferred – DHCP, DNS, NTP
• Experience with the following vendor products preferred: Incognito, Infoblox, Redhat
• Experience with IPv4, IPv6, DHCP, DNS, Docker, LDAP, and other relevant technologies and/or standards preferred

Benefits

• Remote work arrangement available in the listed states
• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• Tuition reimbursement (up to $5,250 on 1st year)
• Up to seventy-five dollars a month towards cable and internet services (Phoenix Associates Only)
• FREE Sparklight premium services (cable/phone/internet) if in Cable One service areas
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment

Company Overview

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