[Remote] HR & Client Operations Specialist

Note: The job is a remote job and is open to candidates in USA. FuseGlobal is seeking an HR & Client Operations Specialist to coordinate employee onboarding and support employees throughout their engagements. The role also manages client communications, engagement changes and offboarding, records, and routine employee matters.

Responsibilities

• Coordinate employment documents, background screening, and client onboarding requirements, ensuring employees are ready for their first day
• Serve as a reliable employee contact, conducting regular check-ins and helping with questions about benefits, PTO, timekeeping, and company processes
• Support engagement extensions, changes, and offboarding, with timely communication and accurate documentation
• Coordinate with client contacts on onboarding, engagement updates, and employee matters; participate in local in-person meetings and employee visits, generally expected once per month, with additional visits depending on employee and client needs
• Maintain confidential records, track outstanding actions, and document recurring procedures
• Identify concerns early, resolve routine questions independently, and escalate matters requiring management attention

Skills

• Relevant experience in HR coordination, employee services, staffing operations, or a similar professional role
• Excellent communication and relationship-building skills, including discretion with sensitive matters
• Strong organization, attention to detail, sound judgment, and dependable follow-through
• Ability to work independently, manage competing priorities, and learn new systems
• Proficiency with Microsoft 365 and AI-enabled productivity tools to document procedures and improve workflows responsibly
• HR certification is a strong plus
• SharePoint proficiency preferred
• SAP Fieldglass experience a plus
• Bachelor's degree preferred
• HR certification is a strong plus

Benefits

• Primarily remote work, with occasional local visits.
• Full-time employees are eligible for FuseGlobal’s benefits package, which includes medical insurance, dental insurance, vision insurance, 401(k), and disability insurance.
• Medical benefits, including a company contribution, are available to employees regularly working at least 30 hours per week.

Company Overview