[Remote] Key Account Manager, Neuroscience - PA & South NJ Territory

Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson Innovative Medicine is hiring a Key Account Manager, Neuroscience, to support the PA and South NJ territory. The role develops marketplace strategy, advises healthcare partners, supports patient access, and coordinates cross-functional teams to execute business plans and brand strategies.

Responsibilities

• Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
• Operates as a specialist in behavioral health both clinically and within geographical market environments. Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography
• Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
• Identifies and develops strategies to address barriers to access
• Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
• Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address partner needs
• Educates on the requirements needed to support the Janssen Neuroscience portfolio
• Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution
• The KAM should possess strong analytical and critical thinking proficiencies and will be required to assess customer needs and bring knowledge and insights back to field and internal leadership to inform local sales and marketing strategies
• Serves as a motivation to align organizational readiness for emerging opportunities across the mental health landscape
• Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems
• Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products
• Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions
• Delivers education on market access and operational requirements to support patient access
• Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts
• Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull‐through, and appropriately demonstrate company resources
• LEADS WITHOUT AUTHORITY WITHIN CROSS FUNCTIONAL TEAMS
• Communicates and aligns with internal partners on key areas of need and focus
• Balances short term opportunities with longer term market and customer development
• Consistently adheres to all company compliance guidelines and updates

Skills

• A minimum of a bachelor's degree is required
• A valid driver's license issued in one (1) of the fifty (50) United States is required
• A minimum of seven (7) years of experience in Healthcare is required
• A minimum of four (4) years of experience in large account management and development role is required
• Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas
• Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement
• Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment
• Ability to analyze marketplaces and develop strategic marketplace insights
• Ability to collaborate, lead, and influence a cross functional team
• Ability to deal with ambiguity
• Coaching
• Customer Centricity
• Customer Intelligence
• Industry Analysis
• Interpersonal Influence
• Market Knowledge
• Neuroscience
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Process Improvements
• Revenue Management
• Sales
• Sales Enablement
• Sales Territory Management
• Sales Trend Analysis
• Strategic Sales Planning
• Technical Credibility
• MBA is preferred
• Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred
• Living in the geography preferred

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Vacation –120 hours per calendar year.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Holiday pay, including Floating Holidays –13 days per calendar year.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Work, Personal and Family Time - up to 40 hours per calendar year.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Caregiver Leave – 80 hours in a 52-week rolling period10 days.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Volunteer Leave – 32 hours per calendar year.
• Subject to the terms of their respective policies and date of hire, employees are eligible for Military Spouse Time-Off – 80 hours per calendar year.

Company Overview