[Remote] Lead Engineer

Note: The job is a remote job and is open to candidates in USA. JCA is an independent consulting firm dedicated to addressing the technology and operational needs of nonprofits. The Lead Engineer will scale the Vivian SaaS product and platform by providing technical leadership, hands-on engineering support, and architectural direction while ensuring security, reliability, performance, and successful delivery.

Responsibilities

• Lead, manage, and develop software engineers, providing performance feedback, coaching, career development, and accountability for successful delivery
• Establish clear performance expectations and foster a culture of accountability, ownership, collaboration, and continuous improvement
• Effectively onboard engineers, promote consistent development practices, and reduce dependency on individual team members
• Partner with Vice President of Product and stakeholders to make sure the engineering team is delivering on business and client needs
• Own the definition and evolution of system and platform architecture, collaborating with the Vice President of Product and engineers to establish technical standards, design principles, and architectural roadmaps that promote consistency, scalability, and long-term health across the Vivian platform
• Own the product technical vision and architecture direction, ensuring engineering decisions support approved product strategy, business priorities, and growth objectives
• Evaluate and make architectural decisions for new initiatives that appropriately balance platform scalability, reliability, cost, performance, and long-term maintainability
• Define and enforce security architecture, standards, and risk management practices that protect data integrity, compliance, and platform reliability
• Balance long-term architectural improvements with near-term delivery needs to maintain execution velocity
• Ensure engineering work is coordinated with stakeholders, and dependencies are managed, so product commitments are delivered successfully
• Own engineering execution from requirements through delivery, including technical documentation, estimation, sprint planning, implementation, testing, debugging, and release support
• Implement automated testing, QA practices, third-party integrations, and continuous improvement of development standards for high-quality software
• Establish and drive engineering practices that reduce technical debt and improve the long-term maintainability, scalability, and reliability of the platform
• Lead secure software development by conducting security reviews, identifying and mitigating technical risks, and ensuring platform stability, performance, and client experience
• Produce clear, actionable engineering tasks by creating, refining, and maintaining development tickets with precise technical details and dependencies
• Create and maintain engineering documentation, standards, and knowledge-sharing practices
• Implement scalability and performance strategies to support growth in users, data, and platform complexity
• Implement and maintain continuous integration (CI) and continuous delivery (CD) pipelines, deployment processes, and engineering tooling that improve delivery speed and reliability
• Lead investigation and resolution of complex technical issues through root cause analysis, preventive design, and continuous improvement of architecture and engineering practices
• Strategy and management of cloud engineering and infrastructure management of resources for stable platform and cost management

Skills

• Have a minimum of three years' experience leading, coaching and developing engineering teams and establishing engineering standards
• Have a minimum of five years' experience as a full stack software developer designing, deploying, and supporting cloud-based SaaS applications, including CI/CD pipelines, operational monitoring, troubleshooting, and production support
• Have a minimum of two years' experience leading software delivery through estimation, planning, dependency management, and successful release of product features and enhancements using Agile and delivery software
• Have a minimum of three years' experience with React, Python and SQL programming
• Have a minimum of two years' experience developing scalable data solutions, including data pipelines, data modeling, and data processing workflows
• Have a minimum of five years' experience implementing software solutions that comply with security, privacy, and compliance requirements, including secure SDLC practices
• Have a minimum of one year's experience with observability and reliability practices, including monitoring, logging, tracing, SLO/SLA ownership, and incident response; and
• Have a minimum of three years' experience with Microsoft Azure or other computing services
• Have experience building machine learning models and data products
• Have experience using AI to deliver software solutions
• Have experience using the Atlassian suite with for product delivery
• Have Microsoft Developer, AI, Data Engineer, DevOps Engineer or Solution Architect certification(s)
• Have experience working with the nonprofit Tessitura CRM; and
• Have experience working with or developing solutions for nonprofit organizations

Benefits

• Paid holidays, vacation, personal, sick, and volunteer time
• 401(k) retirement plan
• Employee Stock Ownership Plan (ESOP)
• Health, dental, and vision insurance
• Life insurance and long-term disability insurance
• Paid parental leave
• Employee Assistance Program
• Flexible Spending Account (FSA)
• Dependent Care Account (DCA)

Company Overview

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