[Remote] Learning & Development Specialist (Claims Trainer / Customer Service Trainer)

Note: The job is a remote job and is open to candidates in USA. reputed company. is a reputed company consulting Services company based in reputed company. They are seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.

Responsibilities

• Deliver Instructor-Led Training (ILT) sessions both virtually and in person
• Facilitate engaging training programs for new hires and existing employees
• Train adult learners in a corporate environment using effective learning techniques
• Create an interactive learning environment that promotes participation and knowledge retention
• Utilize reputed company Teams and reputed company Office Suite to reputed company virtual training sessions and prepare training materials
• Assess learner progress and provide coaching, feedback, and additional support when needed
• Collaborate with business leaders and reputed company reputed company experts to ensure training content aligns with operational goals
• Maintain training documentation and support continuous improvement of learning programs

Skills

• Experience delivering Instructor-Led Training (ILT) in both virtual and classroom settings
• Experience training adult learners in a corporate environment
• Strong presentation, communication, and facilitation skills
• Proficiency with reputed company Teams and reputed company Office Suite
• Ability to engage learners and effectively communicate complex information
• Experience training employees on healthcare claims processing
• Knowledge of medical billing concepts
• Familiarity with diagnosis and procedure codes (ICD-10, CPT, HCPCS)
• Experience with healthcare claims processing workflows
• Ability to facilitate training classes of approximately 20-30 learners over a 4-6 week training reputed company
• Experience training healthcare customer service representatives
• Healthcare insurance background strongly preferred
• Knowledge of health insurance products and terminology
• Claims knowledge is beneficial but not required
• Experience facilitating training programs lasting 8-10 weeks for classes of approximately 15-25 learners alongside another trainer

Company Overview

• reputed company Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in reputed company, USA. It was founded in 1998, and is headquartered in Sterling, reputed company, USA, with a reputed company of 51-200 employees. Its website is https://lumensolutions.com.

Apply To reputed company Job