Remote Position

[Remote] Legal Relationship Manager

๐ŸŒ Remote ยท Sri Lanka ๐Ÿ’ผ Full-time

Note: The job is a remote job and is open to candidates in USA. Woven Legal is hiring a Legal Relationship Manager to support law-firm clients and Virtual Legal Professionals throughout their engagements. The role strengthens communication, resolves issues, tracks engagement health, coordinates changes, and identifies appropriate growth opportunities.

Responsibilities

  • Act as the main point of contact for assigned clients and VLPs
  • Run onboarding/kickoff calls and ongoing check-ins
  • Facilitate candid conversations and resolve conflicts with sound judgment
  • Track engagement health, changes, and next steps in HubSpot
  • Coordinate adjustments (hours, placements, transitions) and related updates
  • Identify expansion, additional services, and referral opportunities when appropriate

Skills

  • Background in legal services/law firm operations, legal staffing, or client relationship management
  • Strong written/verbal communication, EQ, organization, and independent time management
  • Comfort with tools like Clio, MyCase, or Smokeball
  • Solid remote tech skills
  • CRM proficiency (HubSpot preferred)

Benefits

  • Fully remote within Eastern Time

Company Overview

  • Woven Legal provides virtual staffing services connecting law firms with legal assistants, paralegals, and bookkeepers. It is a sub-organization of The Emerald Group. It was founded in 2021, and is headquartered in Cleveland, Ohio, USA, with a workforce of 11-50 employees. Its website is https://wovenlegal.com.
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