Remote Position
[Remote] M365 Platform Senior Analyst
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Accenture Federal Services is hiring a Senior Analyst to administer and engineer SaaS solutions, particularly Microsoft 365, Entra ID, and automation in a GCC High environment. The role supports Microsoft 365 applications, handles user incidents, develops solutions for new use cases, and coordinates delivery with stakeholders and technical teams.
Responsibilities
- This role will be engaged in administration and engineering activities focused on SaaS software, with a particular emphasis on Microsoft 365, Entra ID, and automation solutions for the GCC High environment
- Responsibilities will include support for AFS’ Microsoft 365 platform including Office applications, Exchange Online, SharePoint, OneDrive, Teams, Power Platform, Purview (Data Loss Prevention – DLP), and Copilot capabilities
- This would involve handling of user tickets / incidents
- This resource will also be involved in designing and developing solutions for these applications as new use cases arise and new capabilities become available
- Task and schedule planning will be a key part of the daily routine, requiring prioritization of deliverables and coordination with stakeholders
- Exposure to DevOps delivery pipeline tools and processes will be highly beneficial, as you will be involved in streamlining deployment workflows and optimizing efficiency
- You will collaborate with security, identity, and engineering teams, contributing to larger group initiatives
Skills
- Experience supporting Exchange Online, SharePoint Online and OneDrive, and Teams
- Experience supporting Power Platform (Power BI, Power Apps, Power Automate)
- Experience supporting Microsoft Purview, specifically Data Loss Prevention (DLP) and sensitivity labels
- Experience supporting Entra, Active Directory
- Experience with PowerShell and Microsoft Graph
- Strong Office experience, particularly with Excel
- Good communication (oral and written) and customer skills
- Work independently and as part of a larger group to achieve team objectives
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
- Experience with JIRA application
- Experience supporting Exchange Server Subscriber Edition
- Experience with Copilot and Copilot Studio
- Experience working in and supporting a GCC High environment
- Contribute to process improvements and best practices across multiple technical domains
- Ability to Collaborate with stakeholders (security, identity, and engineering teams) to deliver cross-disciplinary solutions
- Ability to learn and adapt to new technologies and tools as support requires
Benefits
- Hands-on experience
- Certifications
- Industry training
- A collaborative and caring community where you feel like you belong
- Empowered to grow, learn and thrive
Company Overview