[Remote] Manager, China - Business Operations & Strategy

Note: The job is a remote job and is open to candidates in USA. Nordic Naturals is seeking a Manager to lead day-to-day business operations and support growth and execution in China. The role manages the China partner relationship and coordinates sales planning, e-commerce and marketing performance, business analysis, and cross-functional operations.

Responsibilities

• Own and manage the day-to-day relationship with Nordic Naturals’ China partner
• Drive accountability against business objectives, KPIs, timelines, and revenue targets
• Coordinate regular business reviews, action plans, and performance updates
• Ensure strong communication and alignment between our partner and internal teams
• Support the ongoing transition and optimization of Nordic Naturals’ single-partner model in China
• Support the development and execution of annual sales and growth plans for China
• Identify opportunities to grow sales across key platforms, including Tmall, JD, Douyin, and Little Red Book (LRB/Xiaohongshu)
• Monitor business performance, identify trends, and recommend actions to improve growth and profitability
• Assist in forecasting, inventory planning, and demand planning coordination
• Support launch planning, promotional execution, and platform initiatives
• Partner closely with our partners to align platform strategies and execution priorities
• Review marketing initiatives and evaluate ROI and performance metrics
• Help identify opportunities to improve traffic, conversion, customer acquisition, and brand visibility
• Analyze sales data, platform performance, and competitive trends to support recommendations and decision-making
• Work closely with internal stakeholders across Supply Chain, Finance, Operations, Customer Service, and Marketing
• Partner with our leaders on operational execution, administrative coordination, reporting, and ongoing business management
• Ensure internal teams and our partners have the information, approvals, assets, and support needed to execute effectively
• Help resolve operational challenges and escalate issues proactively when needed
• Prepare business updates, presentations, and performance reviews for leadership
• Track KPIs, revenue performance, marketing spend, and platform trends
• Deliver actionable insights and recommendations based on business data and market analysis
• Support long-range planning and growth strategy discussions for China
• Successfully support and optimize the transition to the single-partner model with our partners
• Deliver against China revenue and growth objectives
• Help scale emerging platforms, including Douyin and Little Red Book
• Improve forecasting, planning, and operational coordination
• Enhance marketing effectiveness and ROI visibility
• Strengthen communication, accountability, and execution cadence with our partners

Skills

• Bachelor's degree in Business, Marketing, International Business, Supply Chain, or a related field
• 3–7 years of experience in account management, business development, international business, e-commerce, sales operations, or related fields
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and presentation abilities
• Ability to manage multiple projects and priorities in a fast-paced environment
• Strong attention to detail and follow-through
• Comfortable working cross-functionally with both internal teams and external partners
• Experience selling supplements or CPG products into China through distributors, trade partners, or agencies
• Ability to view all situations with a positive attitude
• Takes ownership of responsibilities and acknowledges and learns from mistakes
• Ability to look beyond standard solutions and think outside the box
• Must be self-motivated and able to manage obligations without direct supervision
• Ability to act in a self-confident manner to facilitate completion of a work assignment or defend a position or idea
• Ability to communicate effectively with others using spoken and written words clearly and concisely
• Ability to take care of customers' needs while following company procedures
• Ability to think in terms of abstract ideas
• Ability to make decisions or take action to solve a problem or reach a goal
• Ability to organize and direct a project to completion
• Ability to bring energy to the performance of a task
• Ability to be internally inspired to perform a task to the best of one's ability using personal drive and initiative
• Experience working with Amazon, e-commerce platforms, or international distributors is a plus
• Experience with China e-commerce platforms, including Tmall, JD, Douyin, and LRB/Xiaohongshu, is a strong plus but not required
• Chinese language skills are a plus but not required

Benefits

• Eligible employees may be offered a comprehensive benefits package, which may include medical, dental, vision, retirement benefits, paid time off, paid holidays, and other company-sponsored programs. Eligibility and offerings are subject to applicable plan documents and employment status.

Company Overview

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