[Remote] Manager, Field Engineering Job Details | L3HHCM20

Note: The job is a remote job and is open to candidates in USA. L3Harris Technologies is hiring a Field Engineering Manager to lead and support Field Service Representatives at customer and operational sites. The role coordinates field execution and technical issue resolution, develops deployment and staffing plans, and ensures compliant, high-quality service delivery while supporting customer and program needs.

Responsibilities

• Lead, mentor, and manage a team of an estimated 50 FSRs supporting domestic and international customer sites
• Coordinate field engieneering suppor for system installation, integration, test, trouble shooting, repair, and sustainment activities
• Partner with engineering, manufacturing, supply chain, quality, and program teams to resolve field issues and improve product performance
• Develop deployment plans, staffing models, and support schedules to meet customer and program requirements
• Monitor (24/7) all emails from FSRs/sites and coordinate with necessary in-house personnel
• Maintain accurate records of communication for reference related to FSR performance/awards, disciplinary action, and core competencies
• Conduct weekly telecon’s between various sites/FSRs to include Customers, Program Managers, and Engineering
• Timely provided required reports to Program Managers and/or external Customers
• Review and approve timecards, travel expense reports, and payroll
• Oversee compliance with with company policies, contractual obligatoins, export controls, safety requirements, and customer procedures
• Support proposal/new business efforts from start to finish. Including Statement of Work (SOW) reviews, deriving requirements, generating estimates, and participate in contract negotiations
• Support proposal development, cost estimates, manpower planning, and risk assessments for new and existing programs
• Build and maintain strong custome relationships, serving as a trusted leader
• Travel as needed to customer, operational, test, and field locations to support deployments and critical events

Skills

• Bachelor's Degree and minimum 9 years of prior relevant experience, graduate Degree and a minimum of 7 years of prior related experience, in lieu of a degree, minimum of 13 years of prior related experience
• Active Secret Security Clearance required
• Minimum of 2 years of experience leading teams, projects, or field support personnel
• Ability to manage multiple priorities in fast-paced, customer-facing environments
• Strong written and verbal communication skills
• Proficiency with Microsoft Office
• Experience in aerospace, defense, telecommunications, electronics, mission systems, or other highly regulated technical industries
• Experience supporting CONUS and OCONUS deployments/rotations
• Knowledge of training development, certification programs, and technical workforce planning

Benefits

• Remote role; candidate needs to be able to relocate to any location, CONUS or OCONUS
• 9/80 schedule: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off
• Health and disability insurance
• 401(k) match
• Flexible spending accounts
• EAP
• Education assistance
• Parental leave
• Paid time off
• Company-paid holidays

Company Overview