[Remote] Manager, Firewall Infrastructure Engineering

Note: The job is a remote job and is open to candidates in USA. Centene Management Company LLC is hiring a Manager, Firewall Infrastructure Engineering to lead the operational delivery and development of its firewall infrastructure engineering function. The role oversees team operations, platform reliability and lifecycle management, capacity planning, project execution, risk management, and vendor relationships.

Responsibilities

• Lead a team of firewall infrastructure engineers
• Establish priorities, sprint objectives, and operational work plans
• Conduct performance management, career development, coaching, and mentoring
• Develop succession plans and reduce key-person dependency risks
• Build a sustainable operating model that distributes ownership across the team
• Ensure reliable operation of enterprise firewall infrastructure and supporting services
• Maintain operational readiness, support models, escalation paths, and runbooks
• Manage engineering backlogs and technical debt initiatives
• Monitor platform health, performance, availability, and operational metrics
• Drive consistent execution of firewall engineering processes and standards
• Ensure operational support requirements are maintained across all firewall platforms
• Advance firewall infrastructure capabilities across resiliency, scalability, observability, and automation
• Partner with Capability Stewards to develop multi-year technology and lifecycle roadmaps
• Prioritize initiatives based on risk reduction, operational efficiency, capacity requirements, and business value
• Ensure new capabilities transition successfully into production operations
• Develop and maintain multi-year firewall hardware refresh strategies
• Manage firewall technology currency and end-of-life/end-of-support planning
• Forecast platform growth and future capacity requirements
• Establish capacity thresholds and expansion triggers
• Ensure infrastructure investments are aligned with future business demand
• Track capacity utilization and provide executive reporting on lifecycle and expansion requirements
• Lead execution of firewall infrastructure projects and strategic initiatives
• Coordinate resources, timelines, dependencies, and stakeholder communications
• Partner with architecture, network engineering, cloud engineering, security operations, and infrastructure teams
• Ensure projects achieve measurable business and operational outcomes
• Track infrastructure risks and control effectiveness
• Escalate issues requiring risk acceptance or executive decisions
• Support audit, compliance, and control validation activities
• Maintain documented standards, procedures, and engineering practices
• Ensure lifecycle risks and supportability risks remain visible and actively managed
• Manage relationships with firewall vendors and service providers
• Hold vendors accountable to contracted deliverables and service-level commitments
• Review support effectiveness, hardware roadmaps, and maintenance requirements
• Drive continuous improvement through vendor partnerships
• Participate in platform selection, renewal, and lifecycle planning activities
• Performs other duties as assigned
• Complies with all policies and standards

Skills

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
• Requires a Bachelor's degree and 5+ years of related experience
• Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
• Strong people leadership and team development skills
• Execution-focused management approach
• Ability to balance operational support and strategic improvements
• Strong stakeholder management and communication skills
• Experience managing multiple concurrent security initiatives
• Risk-based decision-making capability
• Ability to translate technical issues into business impact discussions
• Ability to lead/manage others
• Collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Ability to communicate and make recommendations to upper management
• Effective conflict management skills
• Develops and delivers effective presentations
• Demonstrated negotiation skills

Benefits

• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• A flexible approach to work with remote, hybrid, field or office work schedules
• Total compensation may also include additional forms of incentives.

Company Overview