[Remote] Manager, Infrastructure Engineering

Note: The job is a remote job and is open to candidates in USA. CARET provides technology and automation solutions for legal and accounting firms. The Infrastructure Manager will lead the infrastructure team and oversee the design, implementation, maintenance, security, scalability, and performance of private cloud compute, storage, and network environments.

Responsibilities

• Lead, mentor and grow a team of infrastructure engineers, fostering a culture of accountability, ownership, innovation, and continuous improvement
• Partner with peers in support, customer experience and engineering to ensure the seamless delivery of services to our customers
• Manage the execution of infrastructure projects aligned with business goals and technology roadmap
• Guide the procurement, installation, and configuration of compute, storage, and networking hardware
• Oversee the management of hardware, network & storage infrastructure including Cisco switches, routers, Fortigate firewalls, HPE SANs and compute Nodes
• Ensure the stability and performance of Windows Server environments, Remote Desktop Services, including Active Directory (on-prem and Entra ID)
• Drive automation of provisioning, configuration, and routine maintenance tasks using tools such as Terraform, Ansible, PowerShell, and Azure DevOps
• Collaborate with Information Security teams to ensure infrastructure designs meet security and compliance standards (such as SOC 2)
• Proactively enhance monitoring and alerting systems to detect and resolve issues before they impact customers
• Maintain comprehensive documentation and ensure knowledge sharing across the team
• Manage a 24x7 on-call rotation and ensure the timely resolution of issues

Skills

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 7+ years of experience in datacenter infrastructure roles, with 2+ years in a leadership or managerial capacity
• Proven track record managing infrastructure in a multi-datacenter environment
• Strong technical background in networking, virtualization, Remote Desktop Services, Windows Server environments, and automation tools or scripting
• Excellent communication, collaboration, and problem-solving skills

Benefits

• Flexible PTO
• Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
• Flexible Spending Account
• Health Savings Account
• 401(k) match
• Fully Remote
• Potential for bonuses based on company performance
• Potential for merit increases based on performance

Company Overview

Company H1B Sponsorship