[Remote] Manager, Quality Engineering (US Based - Remote)

Note: The job is a remote job and is open to candidates in USA. Orchid Group is hiring its first leader of quality engineering across its software products. The role will establish shared QA standards and automation, track quality metrics, apply AI-assisted testing responsibly, and develop the distributed QA team.

Responsibilities

• Assess before you change. In your first month, meet every QA engineer and engineering lead. Review how each product is tested today: strategy, automation, CI/CD, test data, defect handling and release sign-off. Deliver a written assessment, a prioritized plan and a baseline for each product
• Build shared automation. Stand up shared API and UI test automation running in CI, prove it on one product, then extend it across the group
• Set the standard. Define group-wide QA practices and release-readiness criteria. Give QA input on every release, while engineering leads keep the go/no-go call
• Own the numbers. Track and report quality metrics on a regular cadence, and be clear about how they're measured
• Use AI responsibly. Apply AI-assisted tools to test design, test generation, automation code, documentation and defect analysis. Every AI output is reviewed by a person before it's used. New tools go through architecture review, and no tool touches production client, payment or health data without approval
• Grow the team. Set goals, give feedback, run reviews and put every QA engineer on a development plan. Partner with the CTO and HR on hiring for the QA team

Skills

• 10+ years in QA and quality engineering, including building or rebuilding a QA function and managing QA engineers and/or SDETs
• Hands-on test automation experience with UI and API frameworks (e.g., Selenium, Playwright, Cucumber, Mocha) and CI/CD (e.g., GitHub Actions, Jenkins, TeamCity)
• Practical experience using AI-assisted testing or engineering tools, and examples of the results they produced
• Experience with quality metrics, traceability, release readiness and risk-based testing
• Experience testing financial, payment, tax or other regulated software
• Comfort leading a distributed team across time zones, and influencing engineering leads you don't manage
• Experience designing Jira workflows, and clear written communication with both engineers and executives
• Healthcare or PHI-adjacent product experience
• Performance testing (JMeter or similar)
• Experience with AWS or Google Cloud test environments
• Candidates must reside in the United States and be authorized to work in the US without current or future visa sponsorship

Benefits

• Fully remote role
• Home-office equipment provided (laptop, two monitors, keyboard and more)
• Health insurance through Cigna, with individual and family plans including dental and vision
• 401(k) retirement savings plan
• Unlimited PTO
• Your birthday off
• A Day of Purpose
• A trust-based culture: we don't track hours. We care about ownership, outcomes and how we work together.
• The chance to build a function from the ground up, with real support from engineering leadership

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