[Remote] Mid Market Account Manager - Supply Chain and Logistics

Note: The job is a remote job and is open to candidates in USA. Kpler provides data platforms and SaaS solutions for global trade, commodities, energy, and maritime markets. The Mid Market Account Manager manages and expands client relationships in supply chain and logistics, driving retention, commercial growth, and measurable business value through Kpler’s solutions.

Responsibilities

• Drive Strategic Account Growth: Proactively manage, retain, and expand multi-threaded relationships across assigned mid-market accounts to maximize net retention and customer satisfaction
• Develop Actionable Account Plans: Formulate and execute account growth plans featuring executive summaries, SWOT analyses, stakeholder mapping, and whitespace identification
• Engage Key Decision-Makers: Initiate and lead consultative discussions with VPs, Directors, and economic buyers to uncover complex operational challenges and demonstrate measurable ROI
• Execute Commercial Strategy: Negotiate complex renewal, upsell, and cross-sell agreements to secure profitable commercial terms for Kpler's DaaS and SaaS solutions
• Collaborate Cross-Functionally: Partner closely with Product, Market Analysts, Customer Success, Account Development Representatives (ADRs), and Marketing to turn usage insights into revenue growth
• Maintain CRM Integrity & Insights: Maintain accurate sales forecasting and data hygiene in Salesforce while gathering client feedback to directly inform Kpler’s product roadmap

Skills

• 3+ years of B2B SaaS/DaaS commercial experience with a verifiable history of quota achievement selling data, analytics, or SaaS platforms
• Demonstrated experience accessing, negotiating with, and closing deals directly with Director and VP-level economic decision-makers
• Proven expertise in strategic account management, with the ability to balance long-term growth plans alongside short-term sales execution
• Strong hunter mindset with a track record of uncovering and closing expansion, cross-sell, and upsell opportunities across enterprise departments or subsidiaries
• Direct industry exposure or background in supply chain, maritime, manufacturing, or logistics technology sectors
• Hands-on experience using Salesforce CRM for accurate sales forecasting and pipeline management

Benefits

• Remote work

Company Overview