[Remote] National Account Manager

Note: The job is a remote job and is open to candidates in USA. IDR is hiring a National Account Manager to grow existing enterprise staffing accounts by prospecting hiring managers, uncovering staffing needs, and building client relationships. The role manages client relationships and hiring programs while partnering with recruiting teams to deliver placements and achieve account growth goals.

Responsibilities

• Execute growth plans for assigned national accounts with established client agreements
• Identify and prospect hiring managers, decision-makers, departments, and project teams
• Generate meetings through outbound calls, emails, referrals, networking, and targeted follow-up
• Understand client organizations, buying processes, project priorities, and staffing needs
• Convert client conversations into qualified job requirements, placements, and account growth
• Serve as a primary contact for assigned relationships, providing responsive service and regular communication
• Build relationships with hiring managers, practice leaders, procurement teams, and contingent workforce stakeholders
• Navigate direct client relationships and managed service provider (MSP) and vendor management system (VMS) programs
• Understand client agreements, rates, submission requirements, and onboarding expectations
• Resolve service issues and identify opportunities for extensions, redeployment, and additional hiring
• Translate client needs into clear recruiting priorities, including skills, compensation, timelines, and interview expectations
• Partner with recruiters and manage the client side of hiring through interviews, offers, onboarding, and starts
• Obtain actionable feedback and coordinate with internal teams to address delivery challenges
• Achieve activity, meeting, placement, revenue, and gross margin goals
• Negotiate rates within established agreements and maintain accurate CRM records, pipelines, and forecasts

Skills

• 3–5 years of staffing account management or business development experience , with at least 3 years required
• Demonstrated success expanding existing accounts and developing new hiring-manager relationships
• A track record of outbound prospecting, setting meetings, and converting opportunities into business
• Experience managing client relationships and partnering with recruiting teams throughout the staffing lifecycle
• Strong discovery, communication, negotiation, and organizational skills
• Ability to navigate complex organizations and engage business, technical, procurement, and program stakeholders
• A self-directed approach with consistent follow-through and ownership of results
• IT or technology staffing sales
• Account penetration within consulting, advisory, systems integration, commercial enterprise, or SLED—state government, local government, and higher education
• Growing enterprise accounts under established master service agreements
• MSP/VMS programs, including SAP Fieldglass or Beeline
• Understanding project-based consulting demand, statements of work (SOW), and related staffing needs

Benefits

• Remote role; preferred candidate locations, in order: Nashville, Dallas, Denver, or Atlanta.

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