[Remote] National Enterprise Account Manager

Note: The job is a remote job and is open to candidates in USA. BizzyCar is a B2B SaaS company that helps automotive manufacturers and dealerships streamline vehicle repair and recall scheduling. The National Enterprise Account Manager owns strategic national accounts, leading renewals, retention, and account expansion while also prospecting and closing new rooftop business.

Responsibilities

• Serve as the primary relationship owner for a portfolio of national enterprise accounts
• Build trusted, multi-threaded relationships with key stakeholders and decision-makers within each account
• Proactively monitor account health, usage, and satisfaction to identify risk early and resolve issues before they escalate
• Own the renewal process end-to-end, negotiating terms and ensuring on-time, on-value renewals
• Act as an internal advocate for your accounts, coordinating with Support, Product, and Operations to ensure client needs are met
• Identify and execute expansion opportunities within existing accounts (upsell, cross-sell, additional locations/divisions/business units)
• Sell into net-new divisions, subsidiaries, or business lines within existing national accounts
• Build and execute strategic account plans with clear growth targets for each account in your portfolio
• Independently identify and sign new rooftops, owning the full sales cycle from prospecting through close, then transitioning seamlessly into ongoing account management
• Deliver on renewal, retention, and expansion revenue targets (quota-carrying)
• Develop and maintain account plans that map out stakeholders, growth opportunities, risks, and renewal timelines
• Conduct regular business reviews (QBRs) with key accounts to demonstrate value and align on future goals
• Maintain accurate forecasting and pipeline data in CRM for renewals and expansion opportunities
• Provide market and account feedback to Product and Leadership to help shape roadmap and strategy

Skills

• 7-10 years of experience in Account Management, Customer Success, or Enterprise Sales, supporting large/national accounts
• Proven experience managing or selling into national automotive dealership groups (e.g., Lithia Motors, Group 1 Automotive, AutoNation, Asbury Automotive, or similar) required
• Proven track record of managing renewals, driving expansion revenue, and independently signing new rooftops/locations within existing named accounts-this role sells as much as it supports
• Strong consultative selling skills paired with genuine relationship-building instincts
• Experience navigating complex organizations with multiple stakeholders and long sales/renewal cycles
• Excellent communication, negotiation, and executive presence
• CRM proficiency (Salesforce, HubSpot, or similar) and comfort with pipeline forecasting

Benefits

• Uncapped commission on renewals and expansion revenue
• Equity opportunities
• Medical, dental, and vision coverage
• 401(k) plan
• Paid time off, including vacation, sick leave, and paid holidays
• Career growth opportunities within a growing Sales and Customer Success organization
• Ongoing training and development, including access to sales enablement tools and enterprise account strategy resources
• Remote work as part of a dispersed team, with quarterly team meetings
• Supportive, collaborative team culture with cross-functional partnership across Sales, CS, and Product

Company Overview