[Remote] National Major Account Manager (Data Centers)

Note: The job is a remote job and is open to candidates in USA. Shermco Industries is hiring a National Major Account Manager to build and manage strategic relationships with data center clients. The role is responsible for revenue growth, account expansion, client satisfaction, contract negotiation, and coordinating with internal teams.

Responsibilities

• You will act as the primary point of contact and strategic advisor, responsible for driving revenue growth, identifying up-sell opportunities, ensuring high satisfaction, and negotiating contracts to maximize client retention and value
• Strategic Relationship Management: Establishing trust with key stakeholders to secure long-term partnerships
• Customer Advocacy & Growth: Understanding client needs to propose solutions that ensure their success and expand account value
• Internal Liaison: Serving as the key link between clients and internal teams (marketing, sales, support) to meet deadlines
• Contract Negotiation & Forecasting: Negotiating contracts, managing budgets, and preparing regular reports on account progress
• Problem Resolution: Acting as the first point of escalation to solve issues and maintain satisfaction
• Executive Interaction: Hold meetings with c-level executives externally and internally

Skills

• Proven experience as a national account manager, key account manager or in a regional account manager role
• Colo or hyperscaler data center experience
• Experience selling electrical or related enginering services
• Excellent interpersonal skills with the ability to build rapport and negotiate effectively
• Proficiency in analyzing sales data and tracking KPIs to inform strategies
• Experience with CRM software (e.g., Salesforce) and Microsoft Office Suite
• Ability to create long-term account strategies
• Managing multiple high-value accounts simultaneously
• Able to interface with executives effectively and confidently
• Bachelor's degree in Business Administration, Marketing, or relevant field is highly desired

Benefits

• Remote work.

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