[Remote] Open Enrollment Benefits & Leave Administrator Contractor

Note: The job is a remote job and is open to candidates in USA. Amica Center for Immigrant Rights is seeking temporary support for its People Operations team. The role manages open enrollment and employee leave administration, including benefits system configuration and testing, employee support, tracking, and recordkeeping.

Responsibilities

• Manage end to end open enrollment administration, including system configuration, testing, enrollment tracking, and employee support
• Configure benefit plans, rates, eligibility rules, and enrollment workflows, and conduct testing prior to launch
• Support employees with benefit elections, system navigation, and enrollment questions
• Monitor enrollment completion and follow up on outstanding elections
• Validate enrollment data and system results, resolving or escalating discrepancies as appropriate
• Manage enrollment communications, reminders, and instructions
• Maintain accurate benefits and enrollment records
• Develop and document standardized leave processes, workflows, templates, and tracking tools
• Assess and improve leave administration practices for consistency, efficiency, and accuracy
• Maintain leave tracking, documentation, and confidential records
• Provide backend operational support and resources to the employee-facing People Operations team
• Support FMLA and applicable state/local leave administration
• Escalate complex leave or compliance matters as appropriate

Skills

• Experience with benefits, open enrollment, and/or leave administration
• Experience with benefits system configuration and open enrollment testing
• Working knowledge of employee leave administration, including FMLA
• Strong organizational skills and attention to detail
• Excellent employee service and communication skills
• Ability to independently manage priorities, deadlines, and follow-up
• Ability to handle confidential employee information with discretion
• Experience with HRIS and benefits enrollment systems
• Paylocity and Bswift experience preferred

Benefits

• DMV preferred; open to remote candidates.

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