[Remote] Operations Administrator, Marketing Enablement

Note: The job is a remote job and is open to candidates in USA. International Justice Mission (IJM) seeks an Operations Administrator to provide administrative and operational support to its Global Marketing Leadership Team. The role supports calendars, budgets, vendor processes, communications, team onboarding, meetings, events, and travel.

Responsibilities

• Provide daily, routine administrative support to the Global Marketing Leadership Team
• Organize and maintain the calendars of senior leaders within the GMLT
• Complete expense reports and payment requests in a timely manner, consistent with IJM’s policies
• Submit invoices for approved vendor orders and track ongoing budget vs. actual expenses
• Administer the contracts and procurement process for vendor contracts and agreements
• Complete other projects assigned to support the GMLT
• Maintain file systems and SharePoint pages for Marketing Teams to ensure materials are organized, accessible, and up to date; and
• Document meeting minutes, schedule follow-ups, and track action items
• Ability to represent the GMLT well with internal and external stakeholders
• Assist assigned GMLT members in preparation of communication materials, including inputs for team communications, presentations, or meetings; and
• Inform department strategy by documenting and sharing with the GMLT any needs, redundancies, and collaboration opportunities for marketing teams and projects
• Support the onboarding and orientation of new staff in the department
• Provide additional cross functional support as capacity allows, including department meetings, retreats, and other cross-functional support needs; and
• Create and maintain positive working relationships with other associates, administrators and executive assistants across IJM globally
• Support the planning for and hosting of Marketing Team meetings  & team building events (to include booking venues, organizing catering, and planning activities); and
• Coordinate travel for assigned GMLT members
• Participate in IJM’s community of spiritual formation

Skills

• Current authorization to work in the United States
• Bachelor's degree required
• Excellent administrative and organizational skills, with a proven track record of managing multiple priorities simultaneously
• Experience in remote environment
• Experience working in a cross-cultural environment
• High proficiency with Microsoft Office suite, especially PowerPoint and Outlook
• Demonstrated ability to learn and adapt quickly to effective use of technology to streamline administrative support
• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building
• Highly adaptive and able to reprioritize at a moment's notice
• Strong interpersonal skills and self-awareness
• Clear and proactive communicator who can set expectations for competing “customers”
• Flexible, collaborative, and eager to support others
• Effective team player who fosters collaborative environment
• Adept at creative problem solving
• Self-accountable and able to meet deadlines with little supervision
• Demonstrate discretion and confidentiality
• Culturally aware and sensitive
• All employees practice a mature orthodox Christian faith, as defined by the Apostles' Creed
• 2 years of professional work experience providing leadership support or in a fast-paced, professional environment (preferred)
• Knowledge of Salesforce, Workday and Adaptive preferred

Benefits

• Hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates
• Comprehensive Medical/Dental/Vision benefits
• Monthly commuter and parking benefits in the DC metro area
• Retirement benefit options
• Paid leave starting at 23 days
• 12 holidays (plus early release the day prior)
• Daily, quarterly, and annual community spiritual formation
• Robust staff care resources

Company Overview